Nothing to do with private equity.
Lots of airlines are modifying their cancellation policies.
Cancellation costs are practically abolished in the USA.
Virgin Australia's cancellation costs for long-haul international are reasonable.
Qatar's cancellation / change policy if bought through them is quite good (you can get 100% value back in a voucher form, though same passenger name.)
I think the key comment in the survey is an optional add-on.
Air travel is loosing it's post-covid peak. You're going to see a lot of airlines start to fight for your business and try and find more ways to extract more money from the passenger.
What this cancellation survey question relates too is pretty naff. Remember that a lot of the cost is airport fees etc. which in my opinion should ALWAYS be fully refundable.
