Less than Good experience on SQ out of Dubai

[ols]

Yeah absolutely.
Seat belt signs went on and stayed on for ages though without any turbulence.
It is what is is.

They can keep it on all the time.
I don't care as long as I receive service and I'm not demanding.
Apart from toilet trips with a bit of a stretch on the way there and back my seat belt is on, sign or not.

 

[Justinf]

They can keep it on all the time.
I don't care as long as I receive service and I'm not demanding.
Apart from toilet trips with a bit of a stretch on the way there and back my seat belt is on, sign or not.

Just to clarify, the seat belt signs were on for everyone. FAs included.
Sorry, was obviously confused with the question from @PERLHR when it was clearly obvious what they meant, but I’m still suffering from flu (my excuse, sticking to it)

 

[elanshin]

A strange occurrence that can happen with strict adherence to the seatbelt sign and SQ's J seat design is that you can't actually get up and flip your seat into bed mode.

 

[ols]

Just to clarify, the seat belt signs were on for everyone. FAs included.
Sorry, was obviously confused with the question from @PERLHR when it was clearly obvious what they meant, but I’m still suffering from flu (my excuse, sticking to it)

OK, that's a different kettle of fish.
The money they "may" save from not having another critical incident will be dwarfed by the amount of revenue from lost customers and revenues if they keep that up.
I'm flying FCO-SIN-PEN-SIN-PER so will have a pretty good idea of how things pan out by the end of those legs.
Am/was really looking forward to these flights.
Pre covid was last time on SQ for me.
Been mainly QR lately and was really keen to see if they could top them

 

[Justinf]

OK, that's a different kettle of fish.
The money they "may" save from not having another critical incident will be dwarfed by the amount of revenue from lost customers and revenues if they keep that up.
I'm flying FCO-SIN-PEN-SIN-PER so will have a pretty good idea of how things pan out by the end of those legs.
Am/was really looking forward to these flights.
Pre covid was last time on SQ for me.
Been mainly QR lately and was really keen to see if they could top them

I really rated soft product from SQ. I have a TR in the trip reports section.
Hard product - meh, good, without being outstanding.

 

[zsw]

Have taken 5 SQ J in the past 3 months (3x to/from AU, 2x intra-Asia). They are definitely more cautious with the seatbelt sign than other carriers, but to be perfectly honest I can understand that especially as multiple crew were hurt.

In saying that service has always been exemplary on every flight. With initial drink service and meals being served even with the seat belt sign on. On one flight towards the end of the flight where crew couldn't serve hot beverages due to seat belt being on they were incredibly apologetic for not being able to, and in the end actually did deliver hot beverages before descent.

Even if a take off and climb is smooth that doesn't mean there isn't turbulence in the area (either clear air or weather system based). Perhaps the pilots just did a great job to avoid it and wanted to keep the safety of passengers and crew in mind in case they did hit some turbulence. It might be a 1% chance but I'd much rather wait an extra 10 minutes for drink & food then end up on the roof on the way to the toilet.