Lounge Pass question

[ffhound]

Hi all

I have just checked my velocity account and I have two single use AMEX lounge vouchers that are going to expire in September 2017.

I am not sure but I think I was given these for signing up for the NAB Velocity Platinum card.

I have some questions.

First how do you use the vouchers? Someone one said to me that you can activate the vouchers somehow and you get sent a voucher that has 12 months validity from date of activation? Is this correct?

Secondly, I am booked to fly MEL-SYD-NOU and back in April 2018. Can I use the vouchers at MEL, SYD or NOU? I know SYD has/had an AMEX lounge but I am not familiar with whether they have anything at MEL or NOU.

Do you need to show the credit card you got the vouchers through when you use them? Chances are I will have switched credit cards by April next year.

Finally I will be flying Qantas/Aircalin. Does this mean I can't use the Amex lounge?

cheers Peter

 

[Chesty]

Hi all

I have just checked my velocity account and I have two single use AMEX lounge vouchers that are going to expire in September 2017.

I am not sure but I think I was given these for signing up for the NAB Velocity Platinum card.

I have some questions.

First how do you use the vouchers? Someone one said to me that you can activate the vouchers somehow and you get sent a voucher that has 12 months validity from date of activation? Is this correct?

Secondly, I am booked to fly MEL-SYD-NOU and back in April 2018. Can I use the vouchers at MEL, SYD or NOU? I know SYD has/had an AMEX lounge but I am not familiar with whether they have anything at MEL or NOU.

Do you need to show the credit card you got the vouchers through when you use them? Chances are I will have switched credit cards by April next year.

Finally I will be flying Qantas/Aircalin. Does this mean I can't use the Amex lounge?

cheers Peter

Simply present your credit card at the front desk and they will swipe you in. No need to activate.

There is only a lounge in SYD, it's nice but very small.

 

[CJEMNMAC]

Hi all

I have just checked my velocity account and I have two single use AMEX lounge vouchers that are going to expire in September 2017.

I am not sure but I think I was given these for signing up for the NAB Velocity Platinum card.

I have some questions.

First how do you use the vouchers? Someone one said to me that you can activate the vouchers somehow and you get sent a voucher that has 12 months validity from date of activation? Is this correct?

Secondly, I am booked to fly MEL-SYD-NOU and back in April 2018. Can I use the vouchers at MEL, SYD or NOU? I know SYD has/had an AMEX lounge but I am not familiar with whether they have anything at MEL or NOU.

Do you need to show the credit card you got the vouchers through when you use them? Chances are I will have switched credit cards by April next year.

Finally I will be flying Qantas/Aircalin. Does this mean I can't use the Amex lounge?

cheers Peter

The airline you are flying does not matter with the AMEX lounge pass. You do not receive a physical pass. As Chesty says, just show your credit card that the pass relates to and they will allow access.

Only in SYD T1 for AMEX

 

[Happy Dude]

Is it a Velocity lounge pass (bestowed by Amex) or an AMEX lounge pass specifically for SYD? I have two Velocity lounge passes ("Amex lounge voucher") but don't think they could be used at the AMEX lounge in SYD - only at VA lounges.

Also, I don't think your card provides access to the AMEX lounge in SYD.

If your passes expire in Sep 17, they'll be of no use in Apr 18.

 

[ffhound]

Not sure. Not a big problem anyway. I am sure I will sign up for anther card with free lounge passes by next April.

 

[CJEMNMAC]

Is it a Velocity lounge pass (bestowed by Amex) or an AMEX lounge pass specifically for SYD? I have two Velocity lounge passes ("Amex lounge voucher") but don't think they could be used at the AMEX lounge in SYD - only at VA lounges.

Also, I don't think your card provides access to the AMEX lounge in SYD.

If your passes expire in Sep 17, they'll be of no use in Apr 18.

Good point Happy Dude. I just assumed the correct pass was being discussed..

Anyway, here is the list as per T&C and it does not include NAB Platinum card

(a) The Cards listed below that are current and issued by American Express Australia Limited and American Express International (NZ), are eligible to enter The American Express Lounge with the exception of internationally issued American Express® Centurion and American Express® Platinum Cards, which are also eligible to enter the American Express Lounge:

• American Express® Centurion Card,
• American Express® Platinum Card,
• American Express® Business Centurion Card,
• American Express® Business Platinum Card,
• American Express® Corporate Platinum Card,
• American Express® Qantas Corporate Platinum Card,
• American Express® Explorer™ Credit Card
• American Express® Platinum Reserve Credit Card,
• David Jones American Express® Platinum Card,
• Qantas American Express Ultimate Card,
• American Express Velocity Platinum Card,
• American Express Airpoints Platinum Card.

(b) The Cards listed below that are current and issued by licensed network partners are eligible to enter The American Express Lounge:

• ANZ Frequent Flyer Black American Express Card,
• ANZ Rewards Black American Express Card,
• Westpac Altitude Black American Express Card,
• Westpac Earth Black American Express Card,
• Commonwealth Bank Diamond Awards American Express Card.