RichardMEL
Enthusiast
- Joined
- Mar 28, 2014
- Posts
- 10,072
- Qantas
- Platinum 1
Yes, but only responds in media statement speak/spin.
Matt
Oh come on. This is just shooting the messenger and is unfair. RR has done a lot on this forum - even in the relatively short time I've been here (and yes, full disclosure, I was offered a seat on that final 767 ride, but I am basing my opinions on other aspects of RR's public utterings on here that I've read). I feel for the person behind the alias, because they just can't "win" here - they post a company generated statement and get lambasted for it (but mostly the content, which isn't their fault).. but if they don't post something, they're also held to account for not communicating enough. Then, when criticism (warranted in my view, at least in a general sense) of the policy announcement is made what are they to say? I am sure RR the person has personal views, but would almost certainly be prohibited within the terms of their employers social media policy and work rules to say... and what do you expect? RR is clearly within the marketing arm of QF - not the FF biz, not the bean counters, not Alan Joyce's mother....
I'm all for having a go at the policy change - because it absolutely doesn't go far enough, is inconsistent (as in some areas get a change, some don't) and is unfair based on other options.. I grant all of that and agree but for goodness' sake shooting the messenger won't achieve anything except probably alienating QF from having a rep on here at all. Anyone who has been on this board for more than 5 seconds would know the reps do things to help people out personally or sort out issues, much of which happens in PM's (and I note I have had minimal interaction with RR personally apart from the 767 thing which was a total shock to me, but also only because of an unfortunate late cancellation and another member declining the QF offer-and I would have been absolutely stoked if that person had been able to take it up - but I digress)... I do happen to know via word of mouth some things that have occured in the background that make having a rep here very good for members here, and in turn we know QF is reading all this stuff - for better or worse. Sure, they could do more in my view to answer some other questions (such as the lounge access confusion) but it could well be that a request for clarification had been made internally within QF which had not been answered (I have no idea if this is the case or not) or whatever. At least we have someone who is actually trying.. and in my view that is way better than nobody.
Just my two cents (plus fuel tax = $67.89)