Major changes to Velocity Frequent Flyer announced 17/10/24

[vitagen]

Hmm, so there is no point of me getting the requirements knocked off before then? cough

 

[dapianoman]

Hmm, so there is no point of me getting the requirements knocked off before then? cough

Nope, no advantage to hitting old requirements early...

 

[Mattg]

"To be eligible to upgrade into Silver, Gold, and Platinum Status, Velocity members must have the required number of Status Credits in their Status Credit balance earned during the previous 365 days, with at least 50% of the Status Credits in their balance earned on Virgin Australia marketed flights flown by the member. To be eligible to maintain Silver, Gold, and Platinum Status, Velocity members must have the required Status Credits in their Status Credit balance earned during their Benefit Period, with at least 50% of the Status Credits in their balance earned on Virgin Australia marketed flights flown by the member."

Ok, so I'm not sure if this wording has been snuck in quietly or if it was there the whole time, but the new status requirements in the fine print are saying that for any status to be granted, you need at least 50% of the status credits in your balance to have come from VA coded flights ie if someone has 2600 status credits and earned 1600 from other partners, but only 1000 from VA flights, they wouldn't be eligible for any status at all?
Am I understanding this correctly? And has this been snuck in or did I just miss it originally?

The wording has not changed since last year (I just checked this).

I think the T&Cs you're quoting are very poorly worded by Velocity. But my understanding is that what they intend is that for renewals, you must earn at least 50% of the status credits required to maintain your tier from VA flights flown by you. It would not make sense that they would penalise you for earning more status credits than required on partners, without also do extra VA flying.

 

[PERLHR]

The wording has not changed since last year (I just checked this).

I think the T&Cs you're quoting are very poorly worded by Velocity. But my understanding is that what they intend is that for renewals, you must earn at least 50% of the status credits required to maintain your tier from VA flights flown by you. It would not make sense that they would penalise you for earning more status credits than required on partners, without also do extra VA flying.

So basically if Platinum, for renewal of 800SC you need 400 SC on VA metal all flown by individual, 400 additional can be achieved by pooling or with partners (good luck with that with the partner earning reductions). Does that sum it up or am I missing something?

 

[Mattg]

So basically if Platinum, for renewal of 800SC you need 400 SC on VA metal all flown by individual, 400 additional can be achieved by pooling or with partners (good luck with that with the partner earning reductions). Does that sum it up or am I missing something?

That is my understanding.

 

[dapianoman]

That is my understanding.

I had originally understood the same as you, but that "in their balance" or "in their status credit balance" is quite clear and repeated often. I'm hoping it's just as you say, poorly worded or I agree, it would not make sense to penalise those who earn extra through partners... It would be great to get a clarification from VFF though...

 

[nutwood]

I had originally understood the same as you, but that "in their balance" or "in their status credit balance" is quite clear and repeated often. I'm hoping it's just as you say, poorly worded or I agree, it would not make sense to penalise those who earn extra through partners... It would be great to get a clarification from VFF though...

I would think it has to be poor wording. Reading it literally, you could have 5000 SC's, with 2499 earned directly, 2501 indirectly, and that imbalance would disqualify you from any status. Can you imagine the backlash if they tried to run with that interpretation?!

 

[dapianoman]

I would think it has to be poor wording. Reading it literally, you could have 5000 SC's, with 2499 earned directly, 2501 indirectly, and that imbalance would disqualify you from any status. Can you imagine the backlash if they tried to run with that interpretation?!

Logically, you would think so, but dumber decisions have been made before by companies...