Malaysia Digital Arrival Card and Autogates

I recently entered and departed Malaysia (KLIA) using autogate.
Filled in the MDAC prior to arrival. This MDAC seem longer than SG's version?

The entry process was super quick and simple.
Same thing with the exit, the machines pretty much empty, but the manual counters were extremely crowded. Not sure what's going on there.
 
KLIA transfer to domestic. They’ve installed the automated gates but it wasn’t operational. The system was still buggy apparently. Tried the Malaysian gates but it won’t work so back to the manual process for me, luckily there was no one in the queue.
 

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