I am finding that difficult to believe. Are you sure she wasn't snoozing when the cart came through? .
Well, I can only take her word for it, but look she is an appalling sleeper at the best of times. If she said there was no service, then I'm really thinking there wasn't. Not that I would have known. I've actually emailed VA just purely out of interest, but ultimately on a midnight to dawn flight who cares I suppose. Toughen up Princess!