Member Survey Notification

[QF WP]

Email received this morning:

Dear Lindsay
As a member of Le Club Accorhotels (formally known as A|Club) we are very interested in hearing about your experiences and perceptions of the program.

In line with our aim to continually improve the program we are seeking feedback from our members to help guide future enhancements.

We have commissioned Ipsos, an independent market research agency, to conduct a short online survey on our behalf. This research will commence fielding in early June 2012 during which time you may receive an email from AccorLoyaltySurvey@iviewclients which contains a secure link to the online survey. The survey should take around 15 minutes to complete depending on your answers and we would greatly appreciate your participation.

In appreciation of your support, all completed questionnaires will be automatically entered into a draw for a chance to win one of six Accor Hotels & Resorts Gift Cards ranging in value from $250 to $1,500. The Gift Cards are redeemable at over 160 Accor Hotels and Resorts in Australia, New Zealand and Fiji.

It is only by hearing directly from you that we can optimise our program’s features and benefits to ensure its continued success. Even if you have not used the program recently we are still very interested in hearing from you.

If you would like to verify the legitimate nature of this study you can contact the Market Research Society of Australia enquiry line on 1300 364 830.

On behalf of Le Club Accorhotels, we thank you for your help and value your feedback.

Best regards

Alison Rodgers
Director of Marketing
Accor Australia

Should be interesting to see what questions they ask..

 

[anat0l]

Got the same thing.

I hope they survey me. I will definitely have a thing or two to say about the program. And they are not nice.

 

[zig]

Same here. They certainly have room for improvement.

 

[QF1]

Cannot agree more with members here. I received the same email too.

 

[mella2007]

I got it too....I always fill them out...yet to ever get any prizes!

 

[zig]

I received the survey this morning, haven't had time to login and complete it as yet. Anyone else?

 

[koonyaflyer]

I received the survey this morning, haven't had time to login and complete it as yet. Anyone else?

Got mine yesterday, and have done it. I loved the opportunity to tell them my very honest thoughts about their very average (less than average) programme! Didn't want to miss the chance!

 

[Cyberon]

I responded yesterday. Like others, I let them know about their below average program...

 

[BOZZ]

I received the email with survey yesterday - 500 points for responding to survey, credited within 3 weeks. Let's see

 

[burmans]

I received the email with survey yesterday - 500 points for responding to survey, credited within 3 weeks. Let's see

And me, I did it for the points rather than any optimism on the program!

 

[markis10]

And me, I did it for the points rather than any optimism on the program!

Same here, ironically yesterday was also the day I got a PC one for 1K

 

[Pablo]

Mrs Pablo got it (I didn't) but she got the 500 points reward rather than entry into the draw. She may have completed the survey with my help - we were pretty ruthless but I'm not sure it will be listened to.