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Domestic to domestic
Following the decision earlier this month to increase the connection time for customers transiting from a domestic flight to an international flight at Melbourne and Sydney airports, we’ve made the decision to increase the minimum connection time for customers changing from one domestic flight to another.
Customers transferring from one domestic flight to another at Sydney, Melbourne, Perth, Brisbane and Adelaide will now require 40 minutes between their flights, up from 30 minutes. These changes will help make sure your customers and their bags have time to make their flights.
The changes will be effective for new bookings from Thursday 18 August 2022.
If a customer would like to make a voluntary change to an existing booking, the new flights must adhere to the new minimum connecting time.
For customers with existing bookings, no changes need to be made to their bookings, regardless on their connection time.
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Domestic to international
On 9 August 2022, an update was made to the minimum connecting time in Sydney and Melbourne for most customers transiting from an Australian Qantas domestic flight to a Qantas international flight. This meant any new bookings from the afternoon of 9 August 2022 had the revised minimum connecting time included.