Missing QBR points

[blackcat20]

Is there any way to contact them aside from calling?

 

[SYD]

Is there any way to contact them aside from calling?

Yes, there’s an online “missing points claim” form for flights.

 

[blackcat20]

Yes, there’s an online “missing points claim” form for flights.

Yes I've done that but it rejects it despite all details being correct. It seems to be an issue with that particular flight as none of the group received points.

 

[SYD]

Probably best to call. But there's also an "inquiry" form here.

https://www.qantas.com/au/en/business-rewards/info/contact-us.html

 

[SYD]

Is the bonus 250pts for the traveler still a thing? No sign of them either.

Received 250 bonus pts today. So they must post to the individual accounts when the flight posts to QBR account?

Still no sign of 4 or 5 QF Hotel stays. Some of those should have posted a few weeks ago.

I'm tempted to order some wine to see if that's still working as normal and it's just some hangup with QF Hotels....

 

[blackcat20]

Probably best to call. But there's also an "inquiry" form here.

https://www.qantas.com/au/en/business-rewards/info/contact-us.html

Thanks, I'll give that a try and call if that doesnt get me anywhere.

 

[SYD]

Received 250 bonus pts today. So they must post to the individual accounts when the flight posts to QBR account?

Still no sign of 4 or 5 QF Hotel stays. Some of those should have posted a few weeks ago.

I'm tempted to order some wine to see if that's still working as normal and it's just some hangup with QF Hotels....

I lodged an inquiry form on Friday RE missing hotels stay points. Haven’t received a response, but just noticed the oldest just posted (from 10 Dec)….