True. But IMO I don't regard that they go a lot of extra people into the promo as the real problem. If that was the only issue then they would have just had more people uisng their Amex for small tx and encouraging use of the card = all good. Though perhaps more of their marketing budget consumed than planned for.Their most crucial mistake IMO was that it was a reward of 1000 points per tx combined with "no limit to the amount of tx".10 points was probably what it was meant to, possibly 100, but 1000 was crazy...................(not that I will complain!!)PS: Please don't anyone take my comments as having a go at anyone, and certailnly not when it was raised in this thread.I have just learnt that knowledge of the fine print of T&C is often the path to advantage, and was currious about Amex not enforcing what they said they would do. Who knows what future promos will be coming, but the ability to "stretch" them is often where the real bounty can spring from.