New aviation industry ombudsman in Australia

Interesting the party of free enterprise wanting to intervene on market forces at work.

Well the party doesn’t.

It’s just that one particular shadow minister who has some strong opinions on QF. Still holds chairman’s lounge membership though.
 
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Minister Catherine King called the divestment “a dangerous thought bubble”. What a hoot. Doubling down on the QF protection racket.
The only bubble when it comes to protecting Australian consumers is the one between the minister’s ears.
 
FT reporting that even the US is now considering a EU/UK 261 type compensation scheme.

 
FT reporting that even the US is now considering a EU/UK 261 type compensation scheme.

As per usual, the rest of the world is ahead of Australia !
 
How is this not a conflict of interest?
CLEO here - it is a conflict of interest.
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t’s a conflict of interest if it’s not declared
It’s a conflict whether declared or not.

The test is whether the private interest is sufficient to distort or influence the exercise of public duty.
 
CLEO here - it is a conflict of interest.
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It’s a conflict whether declared or not.

The test is whether the private interest is sufficient to distort or influence the exercise of public duty.
Indeed. And then it comes down to how you manage the conflict of interest.
 
Indeed. And then it comes down to how you manage the conflict of interest.

And we have no idea how the minister, nor the secretaries in her department, have managed this conflict of interest, because they haven't given a single explanation or reason as to why a compensation scheme is not mentioned in the White Paper.
 
And we have no idea how the minister, nor the secretaries in her department, have managed this conflict of interest, because they haven't given a single explanation or reason as to why a compensation scheme is not mentioned in the White Paper.
Well she has now
 
Well she has now

From what I can tell from this interview, she doesn't want a compensation scheme because it could increase the price of airline tickets?

That line is straight out of the airline playbook and it hasn't really been proven to be true elsewhere. (In any case, if it did increase ticket prices, it would probably still be worth it because any costs that the scheme adds to airlines would go back to passengers who've been messed around by them and could have incurred real financial losses as a result.)

This still doesn't really give any insight into how she's managing the obvious conflict of interest of having Chairmans Lounge membership while also being the minister in charge of aviation.
 
I don't understand the obsession with compensation and ignoring the more important and valuable aspect of EU/UK regulations in event of delay or cancellation:
- reimbursement of all additional expenses, including transport, accommodation and meals
- choice to be re-booked on another airline to get you to your destination sooner
- choice for a full refund AND a return flight to your origin if mid-booking,

This applies to all delays and cancellations, whereas compensation only applies in the absence of extraordinary circumstances.
 
I don't understand the obsession with compensation and ignoring the more important and valuable aspect of EU/UK regulations in event of delay or cancellation:
- reimbursement of all additional expenses, including transport, accommodation and meals
- choice to be re-booked on another airline to get you to your destination sooner
- choice for a full refund AND a return flight to your origin if mid-booking,

This applies to all delays and cancellations, whereas compensation only applies in the absence of extraordinary circumstances.

All of the things you've described would be most welcome!
 

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