On the whole, the new baggage rules really do STINK! Who in their right mind is going to pack one bag weighing 32kg for goodness sake! (and take the chance that the check in scales are accurately calibrated) Try lifting that down two flights of stairs, into the the cab (as if the cab driver is going to help you?), then out of the cab and then into NGCI.
Come on QF, this has not been thought through one iota, apart from the bean counters dreaming up more ways to bleed people dry.
As SG, given I have had the luxury of 32kg no matter how many pieces I check in, it has ALWAYS been 10kg below the limit. That is with suitcase and bike.
All this new policy does is:
1. Force me to pack a carry on (which is rarely appropriate) because according to the new rules I can still check in my bike as one piece of checked baggage.
2. Fly another airline (DJ status match to Gold).
What would you like QF, an extra $100 each way or me taking my business elsewhere?
It is kinda predictable that RED ROO has not responded to anything recently and that both Crazeydave98 and Velocity Rewards are only too willing to help.
Where are you QF? Help out your loyal customers here before we go elsewhere...........................
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