New booking engine is up

[Shudai]

Interesting that some can get in and others can't! I just get error messages

 

[marcoakis]

Can't book flights at the moment

The system was unable to process your request. Additionally there was a problem displaying an error page.

I've been experiencing the same error for the last 20 mins... I can't make any booking.

 

[Saab34]

Did anyone see an option for "Multi City" Bookings? Ie Booking International multi city?

 

[CaviAck]

Anyone know how to do a multi-city booking? Or has that never been a feature of Virgin?

 

[Fruitcake]

Anyone know how to do a multi-city booking? Or has that never been a feature of Virgin?

They have never offered multi city (because Navitaire is point-to-point only, and doesn't support arbitrary multi-city trips). For long-haul international they could do limited multi-city trips over the phone.

However multi-city (including domestic) is one of the features that is rumoured to get "switched on" during the next few weeks.

 

[serfty]

https://fly.virginaustralia.com/SSW2010/VAVA/error.html

"The system was unable to process your request. Additionally there was a problem displaying an error page."

Through my work proxy when doing a flight search ...

 

[Deleted member 29185]

BNE-MLE is still not an option.

 

[bullerdude]

"The system was unable to process your request. Additionally there was a problem displaying an error page."

Through my work proxy when doing a flight search ...

I've been getting that for about 20min but it just started working again.

 

[froggerADL]

Did anyone notice the increase in prices for flexi fares? (From the east coast to perth, not sure about other routes).

I certainly did! ADL-DRW flexi used to be $401, now around $700. And their saver lite fare is more expensive than a Qantas red-e-deal.

 

[Justinf]

What's going on with the prices???????
Seems like the standard saver fare MEL-ADL is $200.60, which is extortion?

 

[oz_mark]

What's going on with the prices???????
Seems like the standard saver fare MEL-ADL is $200.60, which is extortion?

I get $116

 

[lovestotravel]

Fares have gone up for most/all routes, hopefully a temporary thing

My biggest dislike is fares ending in random amounts like 110.01 or 120.46 etc which is then rounded/taxes etc to a reasonable 109 or 119 etc

We'll see what happens over the next week, but Virgin is really just another Qantas with a similar/lesser offering (depending on the crew)

 

[marcoakis]

I get $116

Same here!

 

[Justinf]

Try doing a dumy booking, MEL-ADL-MEL on 30 March, which is when I want to travel. Over and back on the same day. I get $200.60 each way.
The day before the changeover, these fares were $99.

 

[bcworld]

Try doing a dumy booking, MEL-ADL-MEL on 30 March, which is when I want to travel. Over and back on the same day. I get $200.60 each way.
The day before the changeover, these fares were $99.

It's the same for MEL<>SYD that day...no Saver Lite fares at all. Perhaps they've pulled them all for the Easter travel dates...seems to apply to Fri / Sat / Mon / Tue over Easter for various city pairs. And the Saver fares are crazy! Seems like a mistake as the QF fares for the equivalent flights are well over 50% cheaper...eg MEL-BNE $165 (QF) vs $445 (VA)!

 

[bullerdude]

Try doing a dumy booking, MEL-ADL-MEL on 30 March, which is when I want to travel. Over and back on the same day. I get $200.60 each way.
The day before the changeover, these fares were $99.

I suspect there is an issue with that route - I get an error when trying to select a flight.

Price Not Found


Our system has experienced a technical difficulty pricing your booking. Please select another flight(s), or call our Guest Contact Centre.

 

[Justinf]

It's the same for MEL<>SYD that day...no Saver Lite fares at all. Perhaps they've pulled them all for the Easter travel dates...seems to apply to Fri / Sat / Mon / Tue over Easter for various city pairs. And the Saver fares are crazy! Seems like a mistake as the QF fares for the equivalent flights are well over 50% cheaper.

Yep, looks like I will haver to go on the SUnday, when saver lite fares are available.
All fares MEL-ADL-MEL on Easter Saturday were $99 before the changeover. I realise the sale has finished, but to bump all the fares up to $200 is a bit of a shock.

 

[KCMil]

Try doing a dumy booking, MEL-ADL-MEL on 30 March, which is when I want to travel. Over and back on the same day. I get $200.60 each way.
The day before the changeover, these fares were $99.

Yep, got the same as you. But I noted that there were no "saver lite fares" available that day. Day before and after have $100 fares. Is the football back in full swing that day?

 

[smit0847]

It's the same for MEL<>SYD that day...no Saver Lite fares at all. Perhaps they've pulled them all for the Easter travel dates...seems to apply to Fri / Sat / Mon / Tue over Easter for various city pairs. And the Saver fares are crazy! Seems like a mistake as the QF fares for the equivalent flights are well over 50% cheaper...eg MEL-BNE $165 (QF) vs $445 (VA)!

Let the dust settle - VA have been doing sale after sale after sale for the last 12 months. They're not going to suddenly become uncompetitive just because they've changed their booking system - the battle to gte pax away from QF will not end until QF goes belly-up.

 

[EuroKick]

Just got this error when trying to make a booking

Oops, fatal server error. Contact administrator please or just take it easy.