New Look QF MMB

[straitman]

I just looked at seats for my Friday flights at (by coincidence) exactly T-80 hrs for my first flight and I had full access for both flights. (T-82.25 for the 2nd flight) so that part worked OK.

I'll look again on Thursday morning to see have the T-24 hrs bit works.

 

[RooFlyer]

Many people would stay overnight close to the airport, especially for an early morning flight.

I'm visiting Melbourne next month staying east of the city, but I'm spending one night at an airport hotel because I have an early flight out.

Fair enough, but I don't think that's what they have in mind. Would you want to take one of the offered tours, too ?

 

[codash1099]

Fair enough, but I don't think that's what they have in mind. Would you want to take one of the offered tours, too ?

Hey, it's QF! I don't think they've got anything in mind. But haviing MEL as your start city doesn't rule out a potential interest in other things (assuming QF gave it any thought at all).

 

[JohnK]

It appears that, for multi-sector bookings at least, the rules have changed: you used to be able to OLCI from 24 hours before the first sector; now you have to wait until 24 hours before the last sector.

Makes no sense if your last sector is >24 hours after your first sector.

Doesn't anyone test these website changes before installing live? On second thoughts if the developers are anything like the Java developers in our office then I know the answer to that question. And I am talking about home grown talent.

 

[OATEK]

I just tried to check-in for an indirect QFd journey, first leg at 11:30, and second at 15:25. Have left it a good 10mins after the 11:30/24hour window opened, but cannot check-in. Looks like I will have to wait until after the second flight opens, around 15:25pm.

 

[whughes3]

It appears that, for multi-sector bookings at least, the rules have changed: you used to be able to OLCI from 24 hours before the first sector; now you have to wait until 24 hours before the last sector.

Just for the record, I sent an e-mail query to Qantas regarding this; they came back confirming that the change was intentional.

 

[Mr_Orange]

Just for the record, I sent an e-mail query to Qantas regarding this; they came back confirming that the change was intentional.

Well that is just plain stupid. Those with indirect flights whose connecting flight leaves before someone else's get to check-in earlier and bag the better seats. I guess that aspect only affects non-status pax, but it is still stupid.

 

[OATEK]

Just for the record, I sent an e-mail query to Qantas regarding this; they came back confirming that the change was intentional.

So someone who has a multi-leg journey may not be able to do online check-in, and unless status allows cannot pick seats? It reminds of the early years of JetStar where everyone had to line up and race for seats, only in this case the lines will be at the Kiosks as people try to select seats and print their boarding pass!!!

On the face of it, seems a dumb move? Perhaps RedRoo could elaborate.

 

[mannej]

So someone who has a multi-leg journey may not be able to do online check-in, and unless status allows cannot pick seats? It reminds of the early years of JetStar where everyone had to line up and race for seats, only in this case the lines will be at the Kiosks as people try to select seats and print their boarding pass!!!

On the face of it, seems a dumb move? Perhaps RedRoo could elaborate.

Don't you mean select seats without a fee? Seat selection is available to non status pax for a fee is it not?

 

[docjames]

Just for the record, I sent an e-mail query to Qantas regarding this; they came back confirming that the change was intentional.

Well what a fabulous enhancement​.

 

[OATEK]

Don't you mean select seats without a fee? Seat selection is available to non status pax for a fee is it not?

So are they using the MMB change to drive up revenue? Of course you can with a fee, but I think most will get my drift that for a lot of flights you cannot login 24 hours before and do the check-in, that in fact it may be so close to the first flight time you can't do it online at all! And if price matters, that excludes seat selection until check-in at the airport - that seems a very backward step to me.

 

[mannej]

So are they using the MMB change to drive up revenue? Of course you can with a fee, but I think most will get my drift that for a lot of flights you cannot login 24 hours before and do the check-in, that in fact it may be so close to the first flight time you can't do it online at all! And if price matters, that excludes seat selection until check-in at the airport - that seems a very backward step to me.

I am not arguing but to suggest that this move rules out seat selection for those without status is incorrect.

 

[JessicaTam]

Well that's just plain stupid.

My comment stands.

 

[notsure]

Just for the record, I sent an e-mail query to Qantas regarding this; they came back confirming that the change was intentional.

They do realise that this change now makes it impossible for anyone connecting from QF1/2/9/10 to *anywhere* to checkin online since those flights are 22-23 hours and online check-in closes 2 hours before hand...and that's before you add in the MCT required to actually make the connection....

 

[eastwest101]

They do realise that this change now makes it impossible for anyone connecting from QF1/2/9/10 to *anywhere* to checkin online since those flights are 22-23 hours and online check-in closes 2 hours before hand...and that's before you add in the MCT required to actually make the connection....

Yes that's what I was wondering too - the QF1/2/9/10 situation, if true that's a bit of a fail that online check-in is incompatible with connecting to QF's flagship routes. Shows a peculiar, but unfortunately not uncommon, SYD/MEL centric view of the world and demonstrates poor instruction and supervision of the IT team and an incompetent IT team that can't logically consider or test its own work and allow for typical business and operational circumstances that currently operate.

 

[Archphoto]

After their rather poor results last week, guess they need to make their shortfall up somewhere . . . . . .

 

[JohnK]

Just for the record, I sent an e-mail query to Qantas regarding this; they came back confirming that the change was intentional.

Makes no sense. Who would have requested/approved this change?

 

[OATEK]

Makes no sense. Who would have requested/approved this change?

Its a good question. And so far RedRoo has been silent on the matter.

 

[Kendall Roy]

Another few fair efforts found:

- Using the Share > Twitter function, the pre-populated Twitter handle is incorrect [@Qantas] - correct being [@QantasAirways]
- Facebook share advises the login function has not yet been setup correctly for login

 

[Mr_Orange]

Another change for the worse, that I spotted today is that the links for aircraft type, aren't links and just invoke a pointless pop-up message about aircraft types can change, blah, blah, blah!!

What happened to the link to the seat maps and aircraft info, etc?