New QF A380 reconfiguration!!!

Status
Not open for further replies.
To make sure that our customers are comfortable and safe during boarding, we need to escort them to the Business Lounge. This is can be a positive travel experience, highlight that they can enjoy all the amenities of the lounge available during boarding.
Click to expand...


There is nothing like a quick dash through F to remind one just how positive the Y experience will be for the next x hours!!!

For me there is little here that will particularly bother me. The reduction in toilets may be a bit of an issue. I have never really understood why QF introduced pyjamas to J in the first place. I have never used the serve yourself bars. (Probably seems odd given my posts elsewhere......but I have never had a problem having drinks delivered to me in flight!)

QF has to maximise its returns and presumably some sparks brighter than me have done the sums.

I'm still a bit unsure about the whole row 48 thingy though.
 
TonyHancock said:


There is nothing like a quick dash through F to remind one just how positive the Y experience will be for the next x hours!!!

For me there is little here that will particularly bother me. The reduction in toilets may be a bit of an issue. I have never really understood why QF introduced pyjamas to J in the first place. I have never used the serve yourself bars. (Probably seems odd given my posts elsewhere......but I have never had a problem having drinks delivered to me in flight!)

QF has to maximise its returns and presumably some sparks brighter than me have done the sums.

I'm still a bit unsure about the whole row 48 thingy though.
Click to expand...

A lot of effort for 3 pax revenue isn't it?
 
pat25d said:
A lot of effort for 3 pax revenue isn't it?
Click to expand...

The reduced galleys, reduced toilets and reduced self-serve bars are probably also a reflection of less staff, so its a bit more than just 3xY pax.
 
Check out the latest credit card signup bonus point offers
Read our AFF credit card guides and start earning more points now.

AFF Supporters can remove this and all advertisements

jso said:
In regards to people using toilets to change in to PJs for J, I heard that Qantas was using curtains around the doors to make quassi change rooms.
Click to expand...

If the SYD DOM J lounge is anything to go by, there may not even be doors or curtains soon... :)
 
Somewhere at an Australian east coast airport a Qantas flight is boarding:

"Welcome back Mr Hancock, seat 48C I see, please allow me to place your carry on baggage in the overhead locker."

"Why thank you"

"Now if you could follow me please"

"What about my carry on luggage?"

"Oh, I am afraid you will have to leave it in the overhead compartment."

"...but my computer, iPad, iPod, iPhone, iRon, modem, router, and designer underwear are in those bags, I would prefer not to leave then unattended."

"Sorry Mr Hancock, but you can't bring them with you."

"Where am I going anyway?"

"Well, we are going to give you a positive travel experience and take you to the on board business lounge."

"I don't want to go to the onboard business lounge, I want to stay with my possessions and prepare for the flight."

"I'm sorry Mr Hancock but you can't stay here whilst we are boarding, we'll give you a pre flight drink - champagne if you like?"

"Well if I have to, but I'm not happy."

"Please follow me!"

"Ooh is this First Class? Can I hang around here and see if there are any famous people? Wow look at these suites they're proper posh, I'm sure I recognise that lass over there, can I go and say hello?"

"Mr Hancock please can you come along, you can't stay in First Class."

"Mmmmm this lounge is a bit on the small side, but wow you have put the telly on and I can see the view from the tail cam, that makes it all so much better.....hic....another glass please!"

"Mr Hancock it's time to return to your seat."

"Oh go on giz another glass...hic."

"Sorry Mr Hancock we are preparing for take off, you'll need to follw me down the stairs please...and I'm afraid you can't take the glass with you."

"Are you nicking my champagne..I'm very fond of it you know we don't like to be parted..hic"

"This way please!"

"OK, wow I do like these posh seats and I'm sure that's the lass who does the weather on channel seven......Hello, love your work!"

"Mr Hancock, please could you keep the noise down, our First Class passengers prefer not to be disturbed."

"Look there is a free seat there, could I just stay there, no one is using it, seems a bit silly for it to be empty."

"Sorry Mr Hancock that is not possible, please could you keep the noise down and follow me as quickly as you can!"

"OK I'm coming. Now I need to organise my stuff for the flight. Where is my bag?"

"I'll help Mr Hancock...but if you could move along a bit, we are trying to prepare for the flight"

"Do I get to use the loos at the front?"

"No Mr Hancock you are not allowed past the curtain into the First Class cabin."

"...but you just insisted I went through through the First Class cabin....how's that work then?"

"It is just for take off to give space for boarding...and we gave you champagne and a TV to watch."

"Oh yes the TV I almost forgot..that makes everything perfect.!"


:p
 
Last edited:
TonyHancock - love your work!! That is spot on and hilarious.

Just one thing though, QF front line staff including cabin crew are trained never to use the word sorry - it's taboo at QF.
 
GoldenWinger said:

QF are also having major problems even crewing these A380 flights - at the moment they are having to basically beg to get crew on the 380 flights. Most flights are going out on minimum crew only - some without CSMs with CSSs operating out of category. The new bare minimum rest slips in SIN (they get approx 19 hours) are leaving the 380 crew fatigued and overworked. Absenteeism is at its highest.
Click to expand...

Fatigue is not the main reason at all. Melbourne crew have had 20 hour slips in SIN for nearly a decade. There are also slips that are shorter for other patterns not operated by A380 crew. Even the crew operating to FRA only get 22 hours in SIN on the way home (after a much longer sector)

The reason SIN has become "unpopular" for Sydney crew is the reduction in allowance. It was quite a reduction, but it is all based on the times of flights. The network scheduled changed, so the pattern changed which had a reduce slip time (which is still 7 hours above the minimum required so hardly bare minimum) and thus the allowance went down with it.

Crew don't like change. But eventually crew come to terms with it. There used to be 22 crew on the A380 (which there will be again) but it went down to 21. Now it's as if the reduction never happened. Same on the A330 that went from 10 to 9.

The other reason there is an issue crewing flights is that there was an error in the original roster build. This meant the rosters had to be done again with most crew missing out on the days off they asked for which were given in the 1st run, but not the 2nd. This has caused many crew to do a "manual roster adjustment" also known as going sick. Managers and operations have been helping as well taking crew off trips to help them attend whatever.

As this roster continues they should be able to get things back to normal. Next roster there will be a surplus of crew, so no flights should be going short (subject to any normal last minute or upline sickness.

 
Which route will this one fly? Are all of the 380's get this refurb? Must say I am not to keen on the reduction in toilets at all...
 
ozmille said:
Which route will this one fly? Are all of the 380's get this refurb? Must say I am not to keen on the reduction in toilets at all...
Click to expand...

I'm also curious, I actually wouldn't mind going upper deck in Y, however if I were in premium cabins as with the rest of AFF, prefer the current config


Very likely to be posted via iPhone or iPad :)
 
ozmille said:
Which route will this one fly? Are all of the 380's get this refurb? Must say I am not to keen on the reduction in toilets at all...
Click to expand...

Think it would be quite appropriate to install a ticket machine queueing facility for the toilets... Take a number & wait till your '3 mins toilet allocation" shows up on a big screen then it is your turn..... much like Bingo!! & perhaps have some priority toilet facility convenience charge to ascend in the queue..
I sure hope Red Roo is taking into the consideration threads posted here..
Think I'lll stick with the SQ 380s'..:D
 
That Row 48 boarding process is a mess. Wouldn't it be a far simpler process that when they check-in, if they are in 48/have requested it they are given J Lounge passes in exchange for being boarded last because of the position of their seats and told they will be collected from the J Lounge personally by a ground staff member in the final stages of boarding and escorted to their seats? They could also be told that because of the position of their seats if they choose to leave the J Lounge early and try and board at the gate themselves they will have to wait until everyone else has boarded. If they are not willing to agree to this J Lounge perk (i.e. maybe they're WP) they can be moved to another exit row and 48 can be given to someone who does agree (I imagine this would become a highly sought-after perk for some customers - I would happily sit in a J lounge on a non-status Y ticket and wait until everyone else had boarded!

Even if it was a WP/WP1 that had selected the seats again, surely they would be fine sitting in the F Lounge until someone came and personally escorted them to their seats?
 
Status
Not open for further replies.

Become an AFF member!

Join Australian Frequent Flyer (AFF) for free and unlock insider tips, exclusive deals, and global meetups with 65,000+ frequent flyers.

AFF members can also access our Frequent Flyer Training courses, and upgrade to Fast-track your way to expert traveller status and unlock even more exclusive discounts!

AFF forum abbreviations

Wondering about Y, J or any of the other abbreviations used on our forum?

Check out our guide to common AFF acronyms & abbreviations.

Recent Posts

Currently Active Users

Total: 207 (members: 40, guests: 167)
Back
Top