No confirmation email for DSC

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ausfox

Active Member
Joined
Dec 20, 2012
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536
Qantas
LT Gold
Hi wise owls, I registered immediately for the DSC offer but have not received a confirmation email for myself or Mrsausfox. Should I be concerned or is this widespread?
 
Have you booked yet?

If you have, then it would have been better for you to take a screenshot of the registration.

If not booked yet, then you can register again. I'd suggest log in to each Qantas account. Under Menu, the Frequent Flyer tab, click Member Offers, then under Earning points heading find and click the "Thanks A Million, Australia" offer and proceed to select option and confirm. You should get a confirmation email shortly after .
 
I did take screenshots. Maybe I can ring and work while waiting for a response.
I guess you have booked.

The screenshots should be hopefully enough to chase up after taking the flights. DSC will also take a little time to post after the flights.

Personally I don’t see much to be gained from a call now. It’s not like they typically will send you a one-off manual email confirming you registered before booking.
 
Hi wise owls, I registered immediately for the DSC offer but have not received a confirmation email for myself or Mrsausfox. Should I be concerned or is this widespread?
So, what happens when you go to register again, i.e., a second time?
 
Note that if you activate your DSC offer directly through the Qantas website it states that by seeing the confirmation screen, your offer is activated (i.e. it will send no e-mail). If you register through the e-mail sent by QF, then it will provide you a confirmation e-mail. You're able to register multiple times to 'switch' offers, and whatever you registered with last is what you'll get (double points or SC).
 
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Note that if you activate your DSC offer directly through the Qantas website it states that by seeing the confirmation screen, your offer is activated (i.e. it will send no e-mail). If you register through the e-mail sent by QF, then it will provide you a confirmation e-mail. You're able to register multiple times to 'switch' offers, and whatever you registered with last is what you'll get (double points or SC).
Thanks Gusty, I started to get a little concerned.
 
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