No points awarded for business class Qatar codeshare flight from KUL to DOH

[Miksmith]

I recently flew KUL to FRA via DOH. The KUL to DOH was booked through Qatar and flown by MH. I know an article was written a while ago about QF slashing points flown on a MH aircraft, but I was not awarded any FF or status points and my statement quoted “ineligible flight”. When did this start happening and has anyone else come across this?

 

[AIRwin]

It should earn if it's an eligible booking class:

https://www.qantas.com/au/en/frequent-flyer/earn-points/airline-earning-tables/earn-category-tables.html?int_cam=au%3Aairline-earning-tables%3Aarticle%3Afrequent-flyer-earn-categories%3Aen%3Ann#qatar-airways

You may need to submit a copy of your ticket and boarding pass to [email protected]

 

[Miksmith]

It should earn if it's an eligible booking class:

https://www.qantas.com/au/en/frequent-flyer/earn-points/airline-earning-tables/earn-category-tables.html?int_cam=au%3Aairline-earning-tables%3Aarticle%3Afrequent-flyer-earn-categories%3Aen%3Ann#qatar-airways

You may need to submit a copy of your ticket and boarding pass to [email protected]

Thanks for this, but I’m not going to bother as the table you sent me, earns no points for business travel.

 

[sudoer]

Thanks for this, but I’m not going to bother as the table you sent me, earns no points for business travel.

Surprised this is possible - what fare class did it book into? Was it an outright business booking or an upgrade?

Every booking class shown on the Qatar website also appears as eligible in the Qantas earn categories table.



And the QR/MH codeshares on KUL-DOH only show business inventory in those same JCDIRP.

 

[SYD]

Thanks for this, but I’m not going to bother as the table you sent me, earns no points for business travel.

If it had a QR code it should earn as per QR table (not MH).

My recent QR J flight (IB operated) posted with the QR flight number.

 

[Miksmith]

Surprised this is possible - what fare class did it book into? Was it an outright business booking or an upgrade?

Every booking class shown on the Qatar website also appears as eligible in the Qantas earn categories table.

View attachment 407210

And the QR/MH codeshares on KUL-DOH only show business inventory in those same JCDIRP.

View attachment 407211

Hi
I booked business direct with Qatar. What is your suggestion? Can I challenge this?
Thanks for sharing this.

 

[serfty]

Hi
I booked business direct with Qatar. What is your suggestion? Can I challenge this?

To answer that, "business direct with Qatar" does not provide enough information

We need to know the "Fare Bucket".

That is a single alphabetic character. For example, D.

 

[Miksmith]

To answer that, "business direct with Qatar" does not provide enough information

We need to know the "Fare Bucket".

That is a single alphabetic character. For example, D.

Where would I find the fare bucket, it doesn’t appear on the app under my booking?

 

[Miksmith]

I found R next to business.

 

[encryptededdy]

To confirm, you flew on a QR flight number such as QR4990 or QR4992 and your ticket does not show a MH flight number?

If this is the case, then Qantas denying you points is in error. You should've earned 4,250 Points and 100 SCs.

Best way to resolve this is to email [email protected] with a copy of your ticket (showing "R" fare class) and boarding pass (which may or may not also show "R" fare class) noting that "R" is an eligible fare class for Qatar Airways on QFF.

 

[algae]

It should earn if it's an eligible booking class:

https://www.qantas.com/au/en/frequent-flyer/earn-points/airline-earning-tables/earn-category-tables.html?int_cam=au%3Aairline-earning-tables%3Aarticle%3Afrequent-flyer-earn-categories%3Aen%3Ann#qatar-airways

You may need to submit a copy of your ticket and boarding pass to [email protected]

As per AIRwin's advice, R is fine.

Email qantas.

 

[Miksmith]

To confirm, you flew on a QR flight number such as QR4990 or QR4992 and your ticket does not show a MH flight number?

If this is the case, then Qantas denying you points is in error. You should've earned 4,250 Points and 100 SCs.

Best way to resolve this is to email [email protected] with a copy of your ticket (showing "R" fare class) and boarding pass (which may or may not also show "R" fare class) noting that "R" is an eligible fare class for Qatar Airways on QFF.

It was QR4990. Attach is my QF Activity for that flight

To confirm, you flew on a QR flight number such as QR4990 or QR4992 and your ticket does not show a MH flight number?

If this is the case, then Qantas denying you points is in error. You should've earned 4,250 Points and 100 SCs.

Best way to resolve this is to email [email protected] with a copy of your ticket (showing "R" fare class) and boarding pass (which may or may not also show "R" fare class) noting that "R" is an eligible fare class for Qatar Airways on QFF.