No staff no stairs to disembark!

[PLANT]

So flight was delayed 1hr from departure due to arriving late....

Then at destination..... on over 40 years of flying never had the pilot say "Due a staffing issue we cannot disembark until they arrange someone to bring the steps to plane!"

20 minutes later.... our bags got off before us!

 

[serfty]

So flight was delayed 1hr from departure due to arriving late....

Then at destination..... on over 40 years of flying never had the pilot say "Due a staffing issue we cannot disembark until they arrange someone to bring the steps to plane!"

20 minutes later.... our bags got off before us!

Two months ago I landed on a Qantas B787 into MEL from SIN. There were no airbridge gates available, so parked at a hard stand. We waited another ¾ hour before they we were able to disembark.

 

[Aussie_flyer]

Have had the same in DOH arriving on QR at a remote stand, 30-40 min wait for stairs

 

[justinbrett]

I’ve lost count of the number of times I’ve been on an aircraft that parked at an airbridge but we’ve had to wait for someone to drive it. So same situation really.

 

[p--and--t]

So flight was delayed 1hr from departure due to arriving late....

Then at destination..... on over 40 years of flying never had the pilot say "Due a staffing issue we cannot disembark until they arrange someone to bring the steps to plane!"

20 minutes later.... our bags got off before us!

I can recall maybe three or more times when disembarking was similarly delayed. Once for stairs and at least twice waiting for an aerobridge driver. None of them with JQ.

Oh and also once at PPP because staff weren't allowed on the apron for safety reasons to push the stairs as another plane was parked too close and preparing to depart

 

[Captain Halliday]

So flight was delayed 1hr from departure due to arriving late....

Then at destination..... on over 40 years of flying never had the pilot say "Due a staffing issue we cannot disembark until they arrange someone to bring the steps to plane!"

20 minutes later.... our bags got off before us!

During the booking process there’s a handful of optional extras you can select:
- meal
- baggage allowance
- insurance
- hire car at destination
- stairs to disembark

Are you sure you selected the stairs option?

 

[kamchatsky]

During the booking process there’s a handful of optional extras you can select:
- meal
- baggage allowance
- insurance
- hire car at destination
- stairs to disembark

Are you sure you selected the stairs option?

Wouldn't that be part of the airport taxes anyway?

 

[TomVexille]

Happened to us at MCY about a month ago, although not JQ

 

[mannej]

So flight was delayed 1hr from departure due to arriving late....

Then at destination..... on over 40 years of flying never had the pilot say "Due a staffing issue we cannot disembark until they arrange someone to bring the steps to plane!"

20 minutes later.... our bags got off before us!

It happens…

I’ve lost count of the number of times I’ve been on an aircraft that parked at an airbridge but we’ve had to wait for someone to drive it. So same situation really.

have copped it with waiting for the airbridge to be connected

 

[Brissy1]

During the booking process there’s a handful of optional extras you can select:
- meal
- baggage allowance
- insurance
- hire car at destination
- stairs to disembark

Are you sure you selected the stairs option?

Didn't pay for that upgrade last Wednesday, VA syd-bne. So 15min wait. Why aren't back stairs an alternative!

 

[henrus]

I’ve had the no status issues before in Nadi, was an FJ flight and we arrived at gate. Captain announced he’s been told airbridge was broken and that they’d find stairs but his exacts words were “it’s anyone’s guess how long this will take”.

It ended up being almost an hour as we sat and waited.