Daver6
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re: "oneworld" award (140K/280K/420K) Planning - The Definitive Thread
I presume you are a WP? I suggested QF do that to help me out, but won't as I'm not WP
Thanks. I won't be cancelling HKG - PER. There is basically nothing into Australia in J around that time of year from anywhere on all OW airlines.
I've had the same situation with QR: had JNB-DOH-SIN, then when QR started flying to Sydney I tried to change to JNB-DOH-SYD. Plenty of availability but apparently QR would not allow it to be changed, only available for new bookings; I would have needed to cancel the entire booking and start again (not likely).
QF kindly opened up 2 direct JNB-SYD seats to get me around the problem which saved me miles and allowed me to add some extras earlier in the itinerary.
I presume you are a WP? I suggested QF do that to help me out, but won't as I'm not WP
The married segment issue with CX is well known, Daver6. Essentially because CX is based in HKG they try to discourage people using awards on many of their flights to just transit HKG. If you were to have a stopover (i.e. transit of > 24 hrs) you would be able to book the flights into and out of HKG you wanted. The same thing happens if you try to book YVR - HKG - SYD on CX - you can book YVR - HKG and HKG - SYD separately but can't book them together unless you have that stopover in HKG.
Strongly suggest you do not cancel your HKG - PER. The married segment problem will still preclude you from the KUL - PER combo. And QF can't help you because this is out of their control - it's entirely a CX issue.
Thanks. I won't be cancelling HKG - PER. There is basically nothing into Australia in J around that time of year from anywhere on all OW airlines.