Hi,
I have a Oneworld Award booking from early March 2021.
I am worried ( who isn’t ?) that any one or all of the airlines ( 7 in my case) involved will cancel out and the trip will be wrecked.
I’m looking at the advertised “
When you use Qantas Points to book a Classic Flight Reward seat on any Qantas or Jetstar flight, you'll be able to change the date or cancel your booking, free of charge until 31 October 2020.^ That's for Classic Reward bookings for travel up to a year away.”
FAQs are below.
The docs refer to Classic Reward bookings as opposed to revenue ones but no reference to OWAs .
Has anyone had the experience of putting back the dates of a OWA by several months to be on a safe side and not being charged change fees. I am not referring to the situation where flights on the itinerary have been actually already cancelled ( yet) . More that I am being pro active
My booking involves a march 2021 and a may 2021 parts and involves 7 different one world airlines and I am looking trying to change both segments to September .
I may need to do it in a couple of goes to get all the flights available and locked in so it could involve a few attempts.
I am hoping to avoid multiple change fees presumably as long as I complete the changes prior to 31 October 2020 .
I have already delayed one OWA during this period and had difficulty getting fees waived including having to speak to supervisor to resolve the situation . One time I just gave up and paid the 10K points!
What has been your experience – were the change fees waived for you under the circumstances I have described?
Frequently Asked Questions
I had originally booked an international Classic Flight Reward seat, but now I’d like to change to a domestic booking, will the point fee waiver apply to me?
Yes, with the new point fee waiver policy you can now change or cancel your existing Classic Flight Reward booking for free, until 31 October 2020, providing the booking contains Classic Flight Reward seats only, and not a commercial fare.
Does the point fee waiver apply to both domestic and international Classic Flight Reward bookings?
Yes, the point fee waiver applies to both Domestic and International bookings that contain only Classic Flight Reward flights.
I have a Classic Flight Reward and a non-Classic Flight Reward fare (commercial fare) in the same booking, am I eligible for the point fee waiver if I make a change to my booking?
No, the point fee waiver will only apply to Classic Flight Reward bookings that contain only Classic Flight Rewards. If your booking has a non Classic Flight Reward fare (commercial fare) combined with your Classic Flight Reward then the point fee waiver will not apply.
Can I use cash if I don’t have enough points for the Classic Flight Reward seat I want to book?
No, the point fee waiver applies to Classic Flight Rewards booked using points and not Points Plus Pay - Flights. If you are short on points, you can also purchase
Top-up points to achieve the balance you need for your booking.
I’m short of the amount of points I need for the destination I want to travel to. How do I get more Qantas Points?
There are hundreds of ways to
earn points on the ground. You can also purchase
Top-up points to achieve the balance you need for a specific reward.
Does the point fee waiver apply to both one-way and return Classic Flight Rewards flights?
Yes, the point fee waiver applies to one-way, return or multi segment itineraries, provided the booking contains Classic Flight Reward seats only, and not a commercial fare.
I booked a Classic Flight Reward last month, does this policy apply for me?
Yes, the point fee waiver will apply to both existing and new Classic Flight Reward bookings, providing you make changes before 31 October 2020.
