Oneworld Classic Flight Reward Discussion - The Definitive Thread

[FishFood]

would be good if we could get a list of the ticketing deadlines across the various OW airlines

Would be nice if the bookings automatically ticketed, so we never had to know about all this

 

[Mr H]

I don’t believe it’s absolutely essential to get reward tickets on QR ticketed within 24hrs (although it’s probably preferable). I had mine ticketed close to 48hrs after making a change and the seats held during that time

would be good if we could get a list of the ticketing deadlines across the various OW airlines although it would be nice if the call centre staff knew!

I was told yesterday that each flight has a different ticketing deadline. Some of my QR flights have a ticketing deadline of 8 August - so well beyond the 24 hours. She then told me the ticketing deadlines for some of the other flights on the itinerary. My question, which obviously the agent would not have been able to answer, is - if the ticketing deadlines are visible to QF, why the QF don't they have a system in place to make sure they are ticketed ahead of that deadline?

 

[DC3]

… Some of my QR flights have a ticketing deadline of 8 August - so well beyond the 24 hours …

5 days? I wouldn’t like to see that put to the test.

 

[cambriamarsh]

I was told yesterday that each flight has a different ticketing deadline. Some of my QR flights have a ticketing deadline of 8 August - so well beyond the 24 hours. She then told me the ticketing deadlines for some of the other flights on the itinerary. My question, which obviously the agent would not have been able to answer, is - if the ticketing deadlines are visible to QF, why the QF don't they have a system in place to make sure they are ticketed ahead of that deadline?

Now that is a very good question. One day QF may get around to adding that as a step. It has to be less expensive than all the current argy bargy!

 

[jkcfc]

QR flights have re-appeared

 

[amcmahon]

QR flights have re-appeared

What flight and date range were you looking at? I still see no flights either out of Australia or back from Europe anywhere.

 

[jkcfc]

What flight and date range were you looking at? I still see no flights either out of Australia or back from Europe anywhere.

Doha to Europe and Europe back to Doha in Sept/Oct 2022

 

[dvt]

I recently made some changes to my booking. Most segments are on Qatar so i asked for them to be reticketed straight away. I fortunately received my new ticket within the hour. This was 4 weeks ago. Taxes were paid but they haven't taken the extra points from my account yet. Should I be worried? Will they fix it up when they get time, should I call them back to rectify or will they not even realise?!

 

[flapper]

The challenges on booking a OWA won't be a surprise to anyone on here.
The Challenges of Booking & Changing Qantas Classic Reward Tickets By Phone

 

[DC3]

… Taxes were paid but they haven't taken the extra points from my account yet. Should I be worried? Will they fix it up when they get time, should I call them back to rectify or will they not even realise?!

Shush.

 

[cjd600]

I recently made some changes to my booking. Most segments are on Qatar so i asked for them to be reticketed straight away. I fortunately received my new ticket within the hour. This was 4 weeks ago. Taxes were paid but they haven't taken the extra points from my account yet. Should I be worried? Will they fix it up when they get time, should I call them back to rectify or will they not even realise?!

they'll get round to it...

 

[am0985]

Hi everyone,

Looking to book a OW Classic Reward in August/September next year over a six week period. The first flight looks like being the biggest challenge - after that I think I should be able to find the flights I need looking at the availability.

I understand I can book the first flight then the others through the QFF contact centre as they come up?

How has that been holding up recently with the call centre issues? Still possible with persistence? I'm a lowly Silver so wouldn't get Hobart call centre, sadly.

 

[Mr H]

Hi everyone,

Looking to book a OW Classic Reward in August/September next year over a six week period. The first flight looks like being the biggest challenge - after that I think I should be able to find the flights I need looking at the availability.

I understand I can book the first flight then the others through the QFF contact centre as they come up?

How has that been holding up recently with the call centre issues? Still possible with persistence? I'm a lowly Silver so wouldn't get Hobart call centre, sadly.

It is possible with persistence. It seems quite easy to get flights added to an itinerary but it gets complicated if you want to change flights - better to present it as adding flights and removing flights. The challenge right now seems to be getting it ticketed which can take multiple calls. I think it gets harder with each subsequent change, and exponentially difficult once you exceed eleven sectors as this means it has to be priced manually, sector by sector.

 

[points]

I have a OWA that I would like to add flights to as I could only get QR back into BNE and we live in MEL. The question is twofold, will I risk having my other flights with QR and MH cancelled if I try to add this extra flight. Secondly, we arrive at 16:20 into BNE so how long should I allow for the connection to MEL?

 

[am0985]

It is possible with persistence. It seems quite easy to get flights added to an itinerary but it gets complicated if you want to change flights - better to present it as adding flights and removing flights. The challenge right now seems to be getting it ticketed which can take multiple calls. I think it gets harder with each subsequent change, and exponentially difficult once you exceed eleven sectors as this means it has to be priced manually, sector by sector.

Thanks for the reply.

Won't be exceeding 11 sectors thankfully.

Can the first flight be booked online as a normal Qantas Classic Reward then get added to by phone for the remaining sectors? Or does it have to begin life as a OWA?

 

[cjd600]

Thanks for the reply.

Won't be exceeding 11 sectors thankfully.

Can the first flight be booked online as a normal Qantas Classic Reward then get added to by phone for the remaining sectors? Or does it have to begin life as a OWA?

It starts as a normal Classic Award, and automatically "turns into" a OWA when the conditions are met.
yes, book the first available leg (or legs if multiple are available already) online as a Classic award.
Then call to add further legs.
And the points will cap at 318k (for J), if the OWA conditions are met.
Keep it simple on the phone, "make a change to an Award booking".
Start mentioning OWA etc you'll confuse the hell out of them and start the slippery slope to despair

 

[am0985]

It starts as a normal Classic Award, and automatically "turns into" a OWA when the conditions are met.
yes, book the first available leg (or legs if multiple are available already) online as a Classic award.
Then call to add further legs.
And the points will cap at 318k (for J), if the OWA conditions are met.
Keep it simple on the phone, "make a change to an Award booking".
Start mentioning OWA etc you'll confuse the hell out of them and start the slippery slope to despair

So I'm guessing if I'm adding to the booking bit by bit, there will be a time where the points I'm spending will be above the 318k given the conditions won't be met, before being refunded back to 318k once the loop is completed?

Thankfully I have more than enough points for this, just trying to figure out how it all works.

 

[Mr H]

So I'm guessing if I'm adding to the booking bit by bit, there will be a time where the points I'm spending will be above the 318k given the conditions won't be met

This is unlikely to happen. It would be difficult to exceed 318k points without using at least two non-Qantas airlines. It would be almost impossible to exceed the five stopovers and then bring the itinerary into compliance with a OWA by adding further flights. If you use a non OW airline, you will never be able to comply with the rules for a OWA. The only really plausible situation I can think of is where you leave a route open at the end in a city where you have already had a stopover - waiting for a connecting flight to be released.

 

[cjd600]

So I'm guessing if I'm adding to the booking bit by bit, there will be a time where the points I'm spending will be above the 318k given the conditions won't be met, before being refunded back to 318k once the loop is completed?

Thankfully I have more than enough points for this, just trying to figure out how it all works.

Yes, if conditions aren't met the points will keep adding on per the relevant Award table.
You'd be doing pretty well to get to the 318k without already meeting conditions though (essentially 2 OW airlines other than QF).
Anything else will mean the conditions will likely never be met (e.g. using a non-OW airline who is a QF partner, too may stopovers in a city or whatever)

 

[DC3]

So I'm guessing if I'm adding to the booking bit by bit, there will be a time where the points I'm spending will be above the 318k given the conditions won't be met, before being refunded back to 318k once the loop is completed?

By staying within the rules (including carriers, maximum distance, segments, stops, transits) it will max out at 318,000 points).

However, if I had QF as the only carrier, or less than two non-QF oneworld carriers, then the points cost could exceed the 318,000 until all the rules have been met.

On a recent award booking I got to over 400,000 points, until I included a second oneworld carrier.