Oneworld Classic Flight Reward Discussion - The Definitive Thread

[Des1801]

HK is “holding confirmed” - Ie ticket being held but not yet ticketed

 

[pyramidforce]

Will they ticket it, that is the question. I'm going to guess no, based on QF's reputation around here. Guess I'm on the phone again.

 

[PaulyB]

Get through the chat bot by typing ‘operator’ and in the past, about 8-12 hours later a real person responds and can have a fairly quick back and forward. So much easier to write things down and the people on the other end have always seemed more competent than most I get on the phone

Yes, thank you for pointing this out to me too @tassie6 . It worked a treat the other day once I got past the bot, using Operator. New ticket following a flight time change. A breath of fresh air...

 

[madrooster]

I am not a lawyer but I would say that if the ticket was issued QF would just say it was a mistake and they cannot be held to it. You paid for J and they will say that J is what you are being given. If you push it you may find yourself being pushed into a full refund, which is not the outcome you want.

By the bye, you may want to reflect on the wisdom of posting on a public forum about an error that worked in your favour.

The ticketing robot will have rejected the involuntary reissue so it wouldn't have gotten past that point anyway. I doubt the EK F would've actually been ticketed at all. As far as manual ticketing goes, AKL and HBA have the ability to ticket on the spot, but SUV, MNL and CPT do not.

 

[Daan]

Quick question I couldn't find a reply for this.

Which airports count as the transit airport for a land stopover?

Looking to visit family at some point in South Africa.

If we land in Johannesburg and take a local flight not on the itinerary, then take a flight from Cape Town to UK, I basically want to get back to ZA.

With the rule being that stopovers are when you've been at an airport for 24h+ how do land stopovers count on the itinerary?

 

[Mr H]

Quick question I couldn't find a reply for this.

Which airports count as the transit airport for a land stopover?

Looking to visit family at some point in South Africa.

If we land in Johannesburg and take a local flight not on the itinerary, then take a flight from Cape Town to UK, I basically want to get back to ZA.

With the rule being that stopovers are when you've been at an airport for 24h+ how do land stopovers count on the itinerary?

Any land transfer to another city counts as a stopover, even if it is less than 24 hours. It counts as being where you disembarked, not where you fly out from.

 

[Daan]

Any land transfer to another city counts as a stopover, even if it is less than 24 hours. It counts as being where you disembarked, not where you fly out from.

Thanks that's exactly what I needed to know - the disembarkation point. All good it means I can then disembark at both Cape Town and Johannesburg airports and then fly around locally with no issues cheers.

 

[tooten69]

Hi all,

My family (2 adults and 2 kids on 2 separate bookings) are leaving for our trip in 25 days and we both have one segment each in premium economy (one in Cathay Pacific and the other Japan Airlines).

I was wondering has anyone tried/ had luck paying for the upgrade to business class when you check in at the airport?

If so, what cost did you incur and was it easy for them to process?

Than you,
Robert

 

[Warragul]

Not that I have tried, but it looks like the offer upgrade to PY only at the airport.

Can I upgrade at the airport on the day of departure by paying additional fee?

 

[tooten69]

Not that I have tried, but it looks like the offer upgrade to PY only at the airport.

Can I upgrade at the airport on the day of departure by paying additional fee?

Oh thanks! I didn't find that. Sucks Japan Airlines don't offer it for Business..

 

[ozflier]

The ticketing robot will have rejected the involuntary reissue so it wouldn't have gotten past that point anyway. I doubt the EK F would've actually been ticketed at all. As far as manual ticketing goes, AKL and HBA have the ability to ticket on the spot, but SUV, MNL and CPT do not.

Certainly Hobart does but not all agents there will/can do it. Maybe because a booking is very complicated, the agent will forward it to "Ticketing" instead of doing it themselves.

 

[yaksha98]

Just wanted to share a successful part-OWA just completed last week, with the second part due next year in Mar 2024.

BKK-DOH-ATH (QR)
ATH-MAD-BIO (IB)
MAD-VIE (IB)
CDG-HND-SYD (JL)
SYD-SIN (BA) - 2024
SIN-SYD (BA) - 2024

The trip commenced end-June, and there were a number of surface sectors in Europe taken separately over the 4-5 wk trip and also positioned myself via an SQ reward ticket with a stopover to visit family (SYD-SIN-BKK).

 

[Maybloomer]

Just wanted to share a successful part-OWA just completed last week, with the second part due next year in Mar 2024.

BKK-DOH-ATH (QR)
ATH-MAD-BIO (IB)
MAD-VIE (IB)
CDG-HND-SYD (JL)
SYD-SIN (BA) - 2024
SIN-SYD (BA) - 2024

The trip commenced end-June, and there were a number of surface sectors in Europe taken separately over the 4-5 wk trip and also positioned myself via an SQ reward ticket with a stopover to visit family (SYD-SIN-BKK).

I've just finished my 318K OWA trip. All went well until the last leg which made for a tiring finish but also showed the benefit of not accepting the first Qantas call centre's solutions.

Itinerary was :
SYD-BLR with Qantas
BLR-LHR with BA (great J seats)
FCO-HEL with Finnair (smaller planes so J is 3 seats with middle seat left empty)
HEL-LHR with Finnair then LHR-JFK with BA
Own flight from LGA-ORD but booked with AA as a Economy QFF leg using 12K points (taxes about $US6) Less than 12K points actually as Qantas had a points reduction sale on when I booked
ORD-HND-KUL-SYD with JAL and Malaysian Airlines

This is where the fun began, after an 8 hour wait at HND the 23:55 flight was cancelled due to a mechanical issue. After 3 hours of queuing, I managed to get a direct flight from HND-SYD with ANA but not until 22:00 the following day. Gave the lounge and showers a good nudge at HND - 31 hours minus queuing and airport exit and re-entry time. Yes, that's right, with the flight cancellation, I had to exit the airport through immigration and customs, get my bag from the cancelled plane off the carousel and re-enter the airport which at HND means long long queues.

Because of the flight change I was going to miss my Qantas domestic flight from Syd to home. I had done this as a seperate booking, not on the 318K itinerary. I rang Qantas and old mate #1 wanted to charge me $99 pp for the change and reticket the route at some ridiculous fare price. Also said there were no seats on the next available flight and I'd have to wait 7 hours in SYD
I said thanks but no thanks and hung up, hoping to book the route home on reward points. No reward flights were available so I called back preparing to pay out big $ for the domestic leg and hit the lounge in SYD making up $600+ in G&Ts. Old mate #2 (actually a lovely lady at Qantas) just tacked the domestic leg onto my 318K booking reference and charged me nothing - and got me on the next flight, the one with no apparent seats (plane was one third empty)
Qantas phone support - too many old mates and not enough lovely ladies

 

[pyramidforce]

Another interesting problem with my OWA in December...

Qantas sent me an email confirming that my flight CX271 departure time has changed from 23:20 to.....23:20. Checked on MH and RJ app, both asked me to confirm and accept changes.

Confirmed on MH and QF, got some generic email from MH.


Hopefully the flight is still ticketed for now? No angry email telling me I needed a new ticket, unlike last time, so I am cautiously optimistic.

flightradar tells me flight departs at 2250 currently, but Google Flights says it departs at 2320 on Dec 24 so pls let this be the end.....

Many thanks to the brains trust in advance. First time doing this and just want to enjoy myself.

 

[dairyfloss]

Another interesting problem with my OWA in December...

Qantas sent me an email confirming that my flight CX271 departure time has changed from 23:20 to.....23:20. Checked on MH and RJ app, both asked me to confirm and accept changes.

Confirmed on MH and QF, got some generic email from MH.


Hopefully the flight is still ticketed for now? No angry email telling me I needed a new ticket, unlike last time, so I am cautiously optimistic.

flightradar tells me flight departs at 2250 currently, but Google Flights says it departs at 2320 on Dec 24 so pls let this be the end.....

Many thanks to the brains trust in advance. First time doing this and just want to enjoy myself.

Possibly an aircraft change, if the timing is not altered at all?

 

[pyramidforce]

Possibly an aircraft change, if the timing is not altered at all?

When my JL51 HND-SYD had an aircraft change I wasn't even notified. I only found out because the new plane was SkySuite 3 and wouldn't let poverty bronze pick a window seat so my seat qas unassigned.

As far as I can tell, no equipment change on CX271, still A350-1000. The time and the aircraft were both changed last week, leading to 4+hours on phone and a very nice CPT call centre that fixed the issue eventually.

Equipment swaps shouldn't need reticulating anyway, I understand? As far as I can tell (from new eticket from last week), compared to last week's eticket and today literally nothing has changed.


Edit: somehow got through to QF call centre in Fiji after like 5 minutes. Agent said that everything was ticketed. Hopefully that means everything is. I guess I have to suppress my cynicism and at least believe them about this.

 

[djkelly69]

QF did this to a bunch of flights last year when they changed the MCT for Syd and (I think) all flights through there had to be re-validated. Could it be something like that?

 

[Lynda2475]

There seems to have been mass retiring on bunch of QF flights for Dec and January in box been flooded with changes all day.

 

[Phoenix-1]

Because of the flight change I was going to miss my Qantas domestic flight from Syd to home. I had done this as a seperate booking, not on the 318K itinerary. I rang Qantas and old mate #1 wanted to charge me $99 pp for the change and reticket the route at some ridiculous fare price. Also said there were no seats on the next available flight and I'd have to wait 7 hours in SYD
I said thanks but no thanks and hung up, hoping to book the route home on reward points. No reward flights were available so I called back preparing to pay out big $ for the domestic leg and hit the lounge in SYD making up $600+ in G&Ts. Old mate #2 (actually a lovely lady at Qantas) just tacked the domestic leg onto my 318K booking reference and charged me nothing - and got me on the next flight, the one with no apparent seats (plane was one third empty)
Qantas phone support - too many old mates and not enough lovely ladies

What a great outcome! The rules state that you can't add segments to a partially flown OWCA so I'm really surprised they did it.

Anyone know how Finnair seat selection works? When I go to seat selection on Finnair's website it says "waiting in cart" but there seems to be no way to purchase them (if purchasing is required). Seats selected show up on my Qantas app though. I know they changed their policy in June but their website does state:

You can reserve a seat in advance for a flight operated and marketed by Finnair. If you are travelling on a flight operated by Finnair but your ticket has been issued by another airline, you can reserve your seat via Manage booking. If you are travelling on a flight operated by Finnair’s partner airline, the rules of this airline apply (including baggage policies, purchasing travel extras and special service requests).

 

[MEL_Traveller]

What a great outcome! The rules state that you can't add segments to a partially flown OWCA so I'm really surprised they did it.

Anyone know how Finnair seat selection works? When I go to seat selection on Finnair's website it says "waiting in cart" but there seems to be no way to purchase them (if purchasing is required). Seats selected show up on my Qantas app though. I know they changed their policy in June but their website does state:

same for a friend on an AY flight ex BKK tonight. I’ll see if i can find out if the seat held once they land.