I booked a 316k OWA for 2 pax last September. 1st leg SYD-HND with JL I could only get PE so settled for this with the remainder of the trip in business. I was ticketed and selected seats for all legs and thought everything was sweet.
Today I got emails from JL and Qantas saying:
"We’re sorry to let you know that your cabin class on your upcoming flight JL52 to Tokyo Haneda has changed. Unfortunately, there are no Premium Economy (P) cabin seats available so we’ve booked you in Economy (Y) cabin for your flight should you still wish to travel on the same flight."
This flight connects with a flight to Nagoya then others to Helsinki then Dubrovnik. I could be flexible and travel to Japan a few days earlier, but searching using the QF engine isn't showing me anything but Y options.
I'm thinking I'll need to call Qantas, but as silver, I don't know that they will do much for me.
Has anyone had this happen to them before and have any ideas for dealing with this?