I booked a Oneworld international flight trip (using the 140,000 point aware) some time ago and was advised by Qantas today that there had been a schedule change which meant a booked connection was no longer possible.
Qantas were helpful and indicated they would do whatever they could to assist me. The affected flights (next month) are on another airline, Iberia.
There are alternative Oneworld flights available but it seems there may not be any frequent flyer seats.
Considering the ticket was booked in good faith and issued accordingly, what is the usual practice when an airline makes a schedule change that has a significant impact on the travel plans.
Thanks in anticipation
pn1
Qantas were helpful and indicated they would do whatever they could to assist me. The affected flights (next month) are on another airline, Iberia.
There are alternative Oneworld flights available but it seems there may not be any frequent flyer seats.
Considering the ticket was booked in good faith and issued accordingly, what is the usual practice when an airline makes a schedule change that has a significant impact on the travel plans.
Thanks in anticipation
pn1