Optus Outage - How is it affecting you?

My daughter is the only one in the household on an Optus reseller, the rest of us are on Telstra resellers and our NBN is not with Optus. So affect from the daughter who is without mobile voice and data we are fine.
 
Personally, I'm not affected myself, but know plenty of friends with the chaos in Melbourne (train signals apparently used Optus).

I'd imagine this is also pretty big chaos for anyone overseas roaming with Optus as I think that's down too. At least here its on just about everywhere that Optus is down so it's easier to find that info. Would be frustrating overseas and not having your roaming.
 
I’ve gone to local Westfield and using free wifi. All our phones and internet is with Optus. Husband at work office has Telstra I guess. He tends to use what’s up for liaising with EA but don’t know if she’s with Optus.. I’m currently in a Telstra office getting a backup Telstra dongle. I’m in a 2 hour queue and can’t leave as they can’t notify me when a spot is ready. Our solar is linked to Optus

I use Authenticator app instead of texts for Qantas. Except ATO uses texts. Banks use texts.

Heard that remotes for electric cars use Optus sim as it’s cheaper. Leave the key at home and no car.
 
My mobile not working but my nbn is with ABB so unaffected thankfully, and email not with an ISP.

Odd to have an outage affecting both telco network and all IT systems, hearing anecdotally customers can't access their optus email accounts even using another ISP. Must be some sort of denial of service attack at both data centres (IT changes are deployed over weekends) since no fail over, the telco network now indistinguishable from IT systems.

I've never been one for bundling services with a single provider, I bet a lot will reconsider this going forward.

Keen to see what compensation is offered - hoping 1 month free.

Just hope we don't see any deaths because people's medical alarms etc aren't working.
 
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CBA reportedly unable to send SMSs for log-in authentication.

Optus customers on socials complaining that they haven't been notified - I guess that would be difficult, wouldn't it? :) Bring back telegrams!
 
My alarm is radio, as soon as it went off leading news item was the outage. Those unaware must not own a radio or TV.
 
RooFlyer said:
CBA reportedly unable to send SMSs for log-in authentication.

Optus customers on socials complaining that they haven't been notified - I guess that would be difficult, wouldn't it? :) Bring back telegrams!
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Even more stupid are organisations whose phone lines are down telling people to go to the internet for help. It’s like they don’t even think about Joe Public who has no internet access.
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Lynda2475 said:
My alarm is radio, as soon as it went off leading news item was the outage. Those unaware must not own a radio or TV.
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I stream radio through the internet. Likely Foxtel et al are down for us too as I’m not sure how much internet is used for service. But I’m currently in a queue in a Telstra office to get an alternative Telstra dongle. And tapping into Westfield free internet.
 
elanshin said:
Personally, I'm not affected myself, but know plenty of friends with the chaos in Melbourne (train signals apparently used Optus).

I'd imagine this is also pretty big chaos for anyone overseas roaming with Optus as I think that's down too. At least here its on just about everywhere that Optus is down so it's easier to find that info. Would be frustrating overseas and not having your roaming.
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Interesting, however, you are roaming on a network that is not Optus. ( Paid by Optus for International Roaming only)
 
Optus International roaming is down. Roaming traffic comes back to Australia. There are a number of people in an Optus Whirlpool thread who were roaming overseas and it stopped working when the outage hit.
 
Optus made a bunch of their most experienced onshore IT and network resources redundant at end of September, seeing them wrap up by 3rd week of October. If not a cyber attack someone has right royally screwed something up deploying outside the usual schedule.

Can't be something as simple as a cut cable or power outage as their data centres are geographically separate and for whatever reason systems haven't failed over to backups.
 
We had tradies on site this morning and they can't go to their next job/address because they don't have satellite GPS.
 
marki said:
Interesting, however, you are roaming on a network that is not Optus. ( Paid by Optus for International Roaming only)
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My mobile doesn't work but I still have my NBN that is with TPG and unaffected.

I am happy that I still have NBN because TPG was pushing hard with a cheaper offers to move to the wireless internet, which is less reliable and may have inconsistent speed.
Hope that Optus soon will fix issue and restore their services.
 
GPS should be unaffected as uses many satellites not just the optus ones. If they use wifi to download off-line google map gps will work. It's them trying to use online map that is affected as that requires internet data.
 
elanshin said:
I'd imagine this is also pretty big chaos for anyone overseas roaming with Optus as I think that's down too. At least here its on just about everywhere that Optus is down so it's easier to find that info. Would be frustrating overseas and not having your roaming.
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Correct, I'm in the USA and getting network errors
Screenshot_20231107_161401_Samsung Internet~2.jpg
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Although it is not a issue for me as I am using the 28° Flexiroam this trip
 
Whilst roaming uses other providers, the foreign network needs to validate your service with Optus and register you on their network so charges can be settled.

I put a travel sim in my tablet so if roaming not working I have a back up.
 
A friend at Barwon Health has no phone service, they don’t mind at all as it lets them catch up with paperwork
 

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