Overbooking flights - a frank airline perspective - thank you Avianca!

[QF WP]

"(El overbooking no es el unico factor para denegar abordaje) Overbooking is not the only factor to deny boarding: That's how it is. This practice is only one of multiple reasons an airline tells a passenger they cannot travel. Learn the other reasons in our next issue.."

Hope you're flying when the next issue comes out. This is a really informative read and dispels some doubts I had. Still, airlines get it wrong from time to time, no system is fallible (just ask the recent QF Coast-to-coast flight pax - was it 40)?

 

[JohnK]

Interesting article but what concerns me is what happens when the airlines get it wrong. I can get very messy especially with airlines that have infrequent services.

 

[arbo]

Interesting article but what concerns me is what happens when the airlines get it wrong. I can get very messy especially with airlines that have infrequent services.

Yes it is all about the service failure recovery of the airline, and any other business that has a fail in the eyes of the consumer!