Appletiser
Newbie
- Joined
- Sep 22, 2011
- Posts
- 3
Booked a OWA RTW booking in J in March this year. Due to a few involuntary changes, my latest e-tickets for this booking were dated as recently as early September.
Today I was perplexed to find that two crucial long haul segments with CX and QR had dropped off the booking. Based on the experience of others in this forum, I surmise that this was the result of a failure by QF to re-ticket the booking following the below "schedule change" made 5 days ago (which I thought to be an erroneous notification at the time given the nature of the "change").
![QF OWA.JPG QF OWA.JPG](https://www.australianfrequentflyer.com.au/community/data/attachments/286/286292-afad6c4b7b2170833cbe42ec668a238d.jpg)
The QF call center indicated that they will request for the flights to be reinstated, but given the experience of others, I am prepared for a long fight ahead.
Lesson learned for all reading: ensure QF issues new tickets in a timely fashion for all schedule changes (no matter how minor).
Today I was perplexed to find that two crucial long haul segments with CX and QR had dropped off the booking. Based on the experience of others in this forum, I surmise that this was the result of a failure by QF to re-ticket the booking following the below "schedule change" made 5 days ago (which I thought to be an erroneous notification at the time given the nature of the "change").
![QF OWA.JPG QF OWA.JPG](https://www.australianfrequentflyer.com.au/community/data/attachments/286/286292-afad6c4b7b2170833cbe42ec668a238d.jpg)
The QF call center indicated that they will request for the flights to be reinstated, but given the experience of others, I am prepared for a long fight ahead.
Lesson learned for all reading: ensure QF issues new tickets in a timely fashion for all schedule changes (no matter how minor).
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