Milefest
Active Member
- Joined
- Jan 28, 2015
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- 978
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This has happened to me for upgrademe points too. Seat map shows available seats in the booking flow, staff tell me that it isn't an accurate reflection of the flight loads and the seats are available when I get onboard.A couple of times it has been on the PER-SYD route ... even when I have been in the lounge never got an upgrade and one time walked onto the plane and saw two empty business seats. Wasn't happy to say the least.
Maybe they don't want to release non-revenue seats for last minute upgrades in some instances?