Plat/Gold velocity phone line -operating hours

[Jousams]

So I'm just trying to call velocity and um I can't? Because they're only open Mon-Fri 6:30-10:30?

When did this happen?

 

[pythonisman]

The website still says

Platinum and Gold membership enquiries 07:30 - 22:30 (AEDT) 7 days a week

I rang yesterday morning and got through? But if you rang close to 10:30 there might have been noone home, especially as they're confusingly listed in AEDT...

 

[Jousams]

Ahk maybe I've never called so close to 10:30 before? (It was before 10:30 when I called...)

 

[Jousams]

10:28 to be exact...

 

[pythonisman]

Yeah I rang about 22:15 earlier in the week and got nowhere. Left the phone on speaker and hung up when it got to 22:35

 

[Gredgy69]

I have rung around 22:20 and got through. Admittedly it was a few months ago, so things may have changed. Have also tried a couple of minutes before cut off and not got through. Its probably just the luck of the draw.

 

[Bundy Bear]

Thanks for this thread; I wondered what time closing time was; just made a call answered in 2 minutes both upgrades confirmed.