I was just re-reading the fine print for the Complimentary Travel Insurance which is included with the AMEX Platinum Charge Card.
I was a little concerned with the effect of one of the general exclusions of the policy. The exclusion (on page 25 & 26 of the Assistance and Assurances Booklet) basically means that there is practically no coverage, definitely no medical coverage, if a loss is caused by a terrorist act.
To me this makes the entire travel insurance policy worthless. Insurance for medical costs incurred as a result of a terrorist act seems to be a MUST??
Reading a few other credit card policies I notice that they mostly don't cover a loss caused by a terrorist act. HOWEVER, QBE's standard travel insurance does include coverage for medical expenses etc incurred as a result of a terrorist act.
I believe AMEX need to immediately deal with this issue. I wonder how many cardmembers who relied on this insurance knew about this limitation.
I spoke to someone from their premium cardholder customer complaints and she basically said she would bump it up however don't expect any action soon (months), because no-one had raised it before.
Of course I am knocking on wood that nothing happens when I travel, but i think in the current climate it is only prudent to have coverage in case the worst happens.
I was a little concerned with the effect of one of the general exclusions of the policy. The exclusion (on page 25 & 26 of the Assistance and Assurances Booklet) basically means that there is practically no coverage, definitely no medical coverage, if a loss is caused by a terrorist act.
To me this makes the entire travel insurance policy worthless. Insurance for medical costs incurred as a result of a terrorist act seems to be a MUST??
Reading a few other credit card policies I notice that they mostly don't cover a loss caused by a terrorist act. HOWEVER, QBE's standard travel insurance does include coverage for medical expenses etc incurred as a result of a terrorist act.
I believe AMEX need to immediately deal with this issue. I wonder how many cardmembers who relied on this insurance knew about this limitation.
I spoke to someone from their premium cardholder customer complaints and she basically said she would bump it up however don't expect any action soon (months), because no-one had raised it before.
Of course I am knocking on wood that nothing happens when I travel, but i think in the current climate it is only prudent to have coverage in case the worst happens.
Last edited:
