Platinum Lost?

[straitman]

I am about to totally give up on Delta Skymiles.

That is totally unlike you JohnK :!:

Keep at them.

 

[JohnK]

That is totally unlike you JohnK :!:

Keep at them.

What can you do when the customer service people we have to deal with have no common sense.

 

[anat0l]

I am about to totally give up on Delta Skymiles.

Some people on FT would not be surprised at the incompetence of Delta Skypesos. I take it you don't have any status with them, so add "especially..." in the appropriate location.

 

[cyncynangel]

have u asked qantas?

 

[JohnK]

Some people on FT would not be surprised at the incompetence of Delta Skypesos. I take it you don't have any status with them, so add "especially..." in the appropriate location.

No status but it is also not a lot of miles so I don't really care but it is not a good experience and would not leave me with a lot of confidence for any future issues to be resolved.

We don't know how lucky we are dealing with Qantas frequent flyer centre or even customer care.

 

[JohnK]

That is totally unlike you JohnK :!:

Keep at them.

What can you do when the customer service people we have to deal with have no common sense.

It would appear the last email I sent earlier in the week (or this thread) has finally seen some common sense and my Skymiles account has been credited with the missing KLM flight.