Pre Intl travel call from the P1 desk

[bossreggie]

Absolutely agree with your point about F pax missing out, but not sure why CL should get the benefit when P1 do not. Also, my understanding is that there are more CL members (and partners) than P1, so why is this not already the case for F pax who might miss out due to CL traveling in Y, Y+, J ?

In my instance, I am more likely than not, to be all 3!

I'm CLPO and if an F cabin is on the aircraft that's where I will be sitting.

I expect to be able to book a treatment even in J, as the only reason I'd be in J is that QF has decided that F is not viable on a particular route.

Once EK have the A380 MEL - AKL I suspect my QF Trans Tasman days are over. I easily retain Gold with EK and 20+ return Trans Tasman flights per year in F along with say 1/2 my 12 -15 return trips to Europe would have me WP1 with QF and pretty well looked after by EK.

Boss


Sent from my iPad using AustFreqFly App

 

[serfty]

...
I am amazed that CL are able to pre-book the spa if not flying F. This is a perfect example of QF getting things the wrong way round. Many CLs do very little travel (or are married to the principal CL member). Would have thought that, if anything, P1 would get booking privileges instead of CL.

Absolutely agree with your point about F pax missing out, but not sure why CL should get the benefit when P1 do not. Also, my understanding is that there are more CL members (and partners) than P1, so why is this not already the case for F pax who might miss out due to CL traveling in Y, Y+, J ?

I think you'll find CL can pre-book a spa treatment, even when not flying Qantas/oneworld/Jetstar.

 

[bossreggie]

I think you'll find CL can pre-book a spa treatment, even when not flying Qantas/oneworld/Jetstar.

Correct. In those instances, a CL would call the F Lounge directly.

 

[medhead]

I am amazed that CL are able to pre-book the spa if not flying F. This is a perfect example of QF getting things the wrong way round. Many CLs do very little travel (or are married to the principal CL member). Would have thought that, if anything, P1 would get booking privileges instead of CL.

It might be worth putting things in perspective. I currently average $125/ flight ADL-SYD vv. and I'm limited to 3 flights that are in peak times to achieve that. To be a P1 I'd need to fly the route 240 times a year cost ~$30,000. By comparison CLs control significant travel budgets, $1 mil+ (?). There is no question who should be looked after, for me


Sent from the Throne

 

[SeatBackForward]

By comparison CLs control significant travel budgets, $1 mil+ (?). There is no question who should be looked after, for me


Sent from the Throne

I think this is the key statement about CL's, it may not be about the direct flying the CL does, but the authority that they have. I know the CLs in the organisation i work for do travel a lot, but they make decisions about others, that adds up to considerably more than they do individually.

 

[DTM1]

I expect to be able to book a treatment even in J, as the only reason I'd be in J is that QF has decided that F is not viable on a particular route.

Fair enough, but at the end of the day, I still don't see why CL should get any priority over P1. It makes sense for F pax, but after that, it's a benefit for significant contributors to the airline's revenue/relationship. My point was simply that I don't see any obvious reason to distinguish between P1 and CL - if anything, P1 is more valuable - reflected in their SCs overall, which means they are high revenue (typically lots of J or a mix of J and F - I'd be amazed if there were any P1s who did mainly Y travel)

It might be worth putting things in prespective. I currently average $125/ flight ADL-SYD vv. and I'm limited to 3 flights that are in peak times to achieve that. To be a P1 I'd need to fly the route 240 times a year cost ~$30,000. By comparison CLs control significant travel budgets, $1 mil+ (?). There is no question who should be looked after, for me


Sent from the Throne

true for some CLs, but of the dozen or so CLs who I personally know, none of them control the relatioship decisions - it's all through other reasons. Sure, there are a few, but I find it hard to believe that they represent anything more than a minority of CL card holders.

Also, take, for example, a large Australian firm with a multi-million dollar travel budget. Is that firm really going to switch to another airline over CL benefits? I doubt it, particularly if they have a significant volume of Dom flights.

 

[ozmille]

Fair enough, but at the end of the day, I still don't see why CL should get any priority over P1. It makes sense for F pax, but after that, it's a benefit for significant contributors to the airline's revenue/relationship. My point was simply that I don't see any obvious reason to distinguish between P1 and CL - if anything, P1 is more valuable - reflected in their SCs overall, which means they are high revenue (typically lots of J or a mix of J and F - I'd be amazed if there were any P1s who did mainly Y travel)

There was a thread last week by someone who has made it with only domestic Y travel :shock: (can't find it now)

 

[DTM1]

To be a P1 I'd need to fly the route 240 times a year cost ~$30,000.

Yes, but you would not do that. The reality is that P1s woudl each be likely to generate significantly higher revenue for the airline than that. Sure, it may not be a million, but it would be likely to be between 50 - 100k. It would be very interesting to see how may CLs generated that each year - and P1s have to continue to justify their existence, CLs do not.

Bossregie - I concede that you would easily satisfy any arbitrary threshhold, but not sure how many other CLs would.

I think this is the key statement about CL's, it may not be about the direct flying the CL does, but the authority that they have. I know the CLs in the organisation i work for do travel a lot, but they make decisions about others, that adds up to considerably more than they do individually.

I have worked with many clients with enormous travel budgets (and one with a global travel budget of > $100million per year). In many years of traveling for work, I have never had a client (or my firm) ever push me towards a particular airline - it is always about available class of service (J or F) and then convenience of my schedule.

wow - I think I have posted way too many replies !!!

 

[medhead]

Also, take, for example, a large Australian firm with a multi-million dollar travel budget. Is that firm really going to switch to another airline over CL benefits? I doubt it, particularly if they have a significant volume of Dom flights.

I suggest turning your question around: "will any person not switch their business because of CL benefits?" I think those benefits would act as a rock, or handcuffs, to prevent change. To increase the inertia of the airline the CL is on.

Yes, but you would not do that.

Wouldn't I? In seriousness, I was just trying to put a number on P1 that has some meaning for me and gives an idea of the minimum financial cost.



Sent from the Throne

 

[TonyHancock]

I would, obviously, be delighted to leave my dinner table in the QF F lounge if Craig Thomson needed it. (Assuming he is a CL)

 

[zachary.august]

I am a CL (as some of you here know) I dont think I fly as much as Bossreggie but I do fly considerably. I think that CL is in another league completely. The few times I am not in F I am in J and as Bossreggie pointed out this is usually Qantas's fault. I would be quite cheesed off if one of my benefits is "enhanced" to another status level. For example, would a WP like it if SG could check in at the First Counter? No. Its the same thing. I personally think that WP1 should not get pre booked spa treatments rather introduce a waiting list for treatments and have WP1 always at the top (after the prebooked treatments of course) .

 

[Kangol]

Dozens of international flights since I qualified in the original batch, almost 12k SCs for the year, not one phone call.

(yes profile is up-to-date)

12,000 SCs for the year? ie almost at LTG??

 

[el_rooto]

All I know is Mum + Dad just get the call from the F lounge spa before flying intl. (They are CLWP)

 

[Jobu]

12,000 SCs for the year? ie almost at LTG??

Yes, for the year (I'm way past LTG)

Are most of those SCs with QF or other airlines?

Mostly with QF.

It might be worth putting things in perspective. I currently average $125/ flight ADL-SYD vv. and I'm limited to 3 flights that are in peak times to achieve that. To be a P1 I'd need to fly the route 240 times a year cost ~$30,000. By comparison CLs control significant travel budgets, $1 mil+ (?). There is no question who should be looked after, for me

I doubt the several thousand public servant CL members all control significant travel budgets. My personal spend is well over ten times your example for P1 and my travel budget is well over your estimate for a significant travel budget, just to offer a fresh perspective...

 

[Kangol]

Yes, for the year (I'm way past LTG)

Woah, I thought it was a typo.

What do you do to travel so much if you don't mind me asking - looks like you fly in premium cabins more often than bossreggie!

Surely you would have some chance at CL... unless you already are

 

[DTM1]

I would be quite cheesed off if one of my benefits is "enhanced" to another status level. For example, would a WP like it if SG could check in at the First Counter? No. Its the same thing. .

It's only the same thing if the person being "enhanced" is of lesser value to the airline.

All I am querying is whether it is true that the average CL is truly of more value than the average P1. Once upon a time, perhaps, but I think that there are way too many CLs now, so that the average CL is not of the same value as the average P1.

I could be wrong, but if I am correct, then it should be the case that the benefits follow the value - the distinction between CL and P1 is perhaps a little bit arbitrary. Perhaps CLs should be made to justify their ongoing membership more frequently?

 

[zachary.august]

It's only the same thing if the person being "enhanced" is of lesser value to the airline.

All I am querying is whether it is true that the average CL is truly of more value than the average P1. Once upon a time, perhaps, but I think that there are way too many CLs now, so that the average CL is not of the same value as the average P1.

I could be wrong, but if I am correct, then it should be the case that the benefits follow the value - the distinction between CL and P1 is perhaps a little bit arbitrary. Perhaps CLs should be made to justify their ongoing membership more frequently?

Each year my work travel spend (for just me not including my family) is roughly $201,000. This I believe justifies my CL membership. My family (2 14 year olds and my wife) and I also travel in F to the States each year plus a trip to either Fiji or Hawaii mid year. This again justifies my CL membership. Yes there are CL's who rarely travel. However, their business is worth it. If a WP1 (there was one a few days ago) flys DOM Y enough to get WP1 that is completely different to a CL who perhaps flies twice a year in F but has thousands of workers traveling year round. They are different programs for different groups of people. Admittingly, my job position is not controlling travel budgets but I fit into the first of the two categories of CL's (in my opinion). And I dont think there are that many CL's the CL lounge in SYD is never very busy (at least not when I am there).

 

[Simo]

Each year my work travel spend (for just me not including my family) is roughly $201,000. This I believe justifies my CL membership. My family (2 14 year olds and my wife) and I also travel in F to the States each year plus a trip to either Fiji or Hawaii mid year. This again justifies my CL membership. Yes there are CL's who rarely travel. However, their business is worth it. If a WP1 (there was one a few days ago) flys DOM Y enough to get WP1 that is completely different to a CL who perhaps flies twice a year in F but has thousands of workers traveling year round. They are different programs for different groups of people. Admittingly, my job position is not controlling travel budgets but I fit into the first of the two categories of CL's (in my opinion). And I dont think there are that many CL's the CL lounge in SYD is never very busy (at least not when I am there).

I don't believe a Spend of 200K buys you CL membership.

If so there would be many more CL members than there is.

To my knowledge CL membership has to be renewed every 2 years.

I know of business's that spend hundred's of thousands of dollars on travel and don't get CL privileges.

 

[zachary.august]

I don't believe a Spend of 200K buys you CL membership.

If so there would be many more CL members than there is.

To my knowledge CL membership has to be renewed every 2 years.

I know of business's that spend hundred's of thousands of dollars on travel and don't get CL privileges.

I am sorry I must not have made it clear enough. That is my personal work spend the amount that my employer pays for me to travel. My employer has a budget into the tens of millions for employe travel. Also my CL is auto renewed. To be honest, I have no idea when my renewal date is It just gets renewed and my new card arrives. Only time I would ever question it if I drop

 

[smit0847]

Dozens of international flights since I qualified in the original batch, almost 12k SCs for the year, not one phone call.

(yes profile is up-to-date)

What routes do you do to get that many SCs in such a short time?!? LHR F returns every fortnight?!?