pagingjoan
Established Member
- Joined
- Mar 30, 2009
- Posts
- 2,172
A pertinent point about the relative numbers of passengers with PB eligibility. Certainly makes DJ's job easier....I know Virgin do it well with one F/A however I don't think they have as many pax entitled to use the PB as QF do, primarily because they haven't been around as long so it's not the same as comparing AN & TN. If QF (when boarding a 734 with one F/A) were to halt the general boarding queue & board Premium pax there's too many so the general boarding queue wouldn't move for a while & would result in too much bogan agro "this is (adjective) BS" ie a recipe for ground rage.
For QF PB to be a success they need 2 people to board pax regardless of aircraft type. If there is no paxing F/A on the 734 who can act as the second boarder they need to source a ground staff member like a CSA, Supervisor etc for 15 minutes to help out. If there are cries of 'no resources' ie don't want to spend the money for an extra staff member then that person should feel free to come and assist.
But what if QF did PB first, if there is only one FA available? When they reach the end if the PB queue, they could call non PB passengers. Wouldn't boarding be just as fast? If the PB pax are not around for the first call, then they would be joining in later, a little more like the DJ system.
Or is there practical problem with that system that I've overlooked? I don't pretend to be an expert! Just someone with Frequent Airport Queuing experience, like all of us here.