Priority club rewards system unavailable

Status
Not open for further replies.

sumthinfornuthin

Established Member
Joined
Aug 7, 2004
Posts
1,596
I have been trying to log into my account for over a month and it constantly comes up as above. I have emailed their help desk 3 times andstill got no response.
Is anytone else having the same problem. ??
I am going to the USA for a month in August but have no intention of booking unless I can access my account.
What is wrong with them ??
 
I've been able to log in but they aren't responding to my claim for a missing stay which would have given me the 5,000 point bonus for three stays in the first quarter.

This is why I have kept the emails confirming my offer.
 
Australia's highest-earning Velocity Frequent Flyer credit card: Offer expires: 21 Jan 2025
- Earn 60,000 bonus Velocity Points
- Get unlimited Virgin Australia Lounge access
- Enjoy a complimentary return Virgin Australia domestic flight each year

AFF Supporters can remove this and all advertisements

I took a previous posters' advice and rang them ( they are there 24/7) sorted out in 10 minutes...RING....don't waste time emailing they did not respond to mine
 
Status
Not open for further replies.

Become an AFF member!

Join Australian Frequent Flyer (AFF) for free and unlock insider tips, exclusive deals, and global meetups with 65,000+ frequent flyers.

AFF members can also access our Frequent Flyer Training courses, and upgrade to Fast-track your way to expert traveller status and unlock even more exclusive discounts!

AFF forum abbreviations

Wondering about Y, J or any of the other abbreviations used on our forum?

Check out our guide to common AFF acronyms & abbreviations.
Back
Top