Problem claiming QFF points for AA flight?

[risky]

I had 2 US domestic flights on AA at the beginning of November. Maybe I am being impatient, but neither have shown up on the Qantas FF activity statement (unlike hotel and car hire points for the same period).

When I try to "Claim Missing Points", I get the error message "We are unable to action your request at this time. Try again later." I have tried over several days at different times, with the same error each time.

Is this is a general problem either with the system or for AA flights, or have I missed something?

 

[Blackadder]

As long as they are a eligble booking class there should be no issue, most off my AA flights are there within 72 hours and all within a week.

 

[harvyk]

Give QF a call, they should be able to add the points on for you straight away.

 

[ozmille]

I had 2 US domestic flights on AA at the beginning of November. Maybe I am being impatient, but neither have shown up on the Qantas FF activity statement (unlike hotel and car hire points for the same period).

When I try to "Claim Missing Points", I get the error message "We are unable to action your request at this time. Try again later." I have tried over several days at different times, with the same error each time.

Is this is a general problem either with the system or for AA flights, or have I missed something?

Do you happen to know the booking class you were booked in?

 

[serfty]

Online claiming for AA flight has only recently become available. Maybe there's some bugs in it.

AA flights normally post to QFF within a few days.

Who did you book the travel through?

What cabin were you travelling in? I see posts indicating you were with your family.

 

[risky]

As long as they are a eligble booking class there should be no issue

That got me thinking...I found the boarding pass and found the list of eligible classes on the Qantas web page. Type Q and it is not on the list - Doh!

 

[tuapekastar]

That got me thinking...I found the boarding pass and found the list of eligible classes on the Qantas web page. Type Q and it is not on the list - Doh!

And I'm sure we've all done something similar at one time or another...