TheInsider
Established Member
- Joined
- Jul 7, 2010
- Posts
- 4,058
You'd have the monthly emails from Qantas with your points balance. I'm finding this a little hard to believe tbh. Especially if it's something so simple as banks transferring points, especially if it's a batch automatic process and since the points are showing. Who knows.Yes, that's correct. The points were posted, and the transaction history shows it there, but it doesn't add up.
The Frequent Flyer account doesn't provide a ledger to show this per se. If you knew what your points balance was prior to the points posting, and have noticed that it hasn't increased after the points posting, then you can say that something went wrong. This is the case that I'm facing.