Problems with FlyBuys autotransfer?

[ferntree]

Has anybody had a successful autotransfer of Flybuys points to Velocity points since the Velocity system "upgrade"? Mine isn't working and I'm reluctant to attempt a manual transfer in case they jusy disappear into the abyss.

 

[Amanad78]

Mine isn't working either. Just shows in FlyBuys as 'transferring' but it's been like that for days

 

[ferntree]

Mine doesn't even say that. They just sit there gathering dust....

 

[drron]

We just completed a 10000 bonus point offer on sunday. it has just posted in the flybuys account and a message that 10000 points are in the process of transferring.

 

[Monya Meow Meow]

Has anybody had a successful autotransfer of Flybuys points to Velocity points since the Velocity system "upgrade"? Mine isn't working and I'm reluctant to attempt a manual transfer in case they jusy disappear into the abyss.

I did a manual transfer yesterday and it appeared instantly in my Velocity account.
Funny thing was I had to use a different browser for it to work though.

Chrome kept failing so I resorted to Safari...

 

[ferntree]

OK I reverted to superstition, turned autotransfer off and 5 min later back on. Immediately got the message "Transferring 7,000 points". On past form, this should happen around 6 pm this evening.

I suspect it had to be sort of kickstarted up again after the software update.

 

[drron]

Made no difference when I did this just now.

 

[ferntree]

Hmmmm.. Seems to be very patchy.

 

[Bagpuss]

Think this could be in line my thoughts that the outage was due to them moving velocity to another platform / host.
Sounds like the API between the two isn't stable.

 

[ferntree]

Points transferred OK this evening .... better late than never

 

[drron]

Yes finally gone across.

 

[Amanad78]

Same

 

[warnie_cbr600]

I'm having same issues. Autotransfer says its transferring 1,000 points but it just sits there and never moves. I've tried turning autotransfer off/on again, in the app, and on the web using different browsers. Makes no difference. Anyone learnt a trick that works?

 

[ferntree]

I've been on autotransfer for a year or so, and found it normal for a delay of around 20 to 60 minutes while the points sit in the Flybuys window waiting for the transfer truck to come by.

 

[warnie_cbr600]

I've been on autotransfer for a year or so, and found it normal for a delay of around 20 to 60 minutes while the points sit in the Flybuys window waiting for the transfer truck to come by.

I've been waiting days at this point...

 

[AustraliaPoochie]

Have you got Microsoft Edge?
If Google is playing up, try logging into FB with Edge, and see if it works?