Oneworld Classic Flight Reward Discussion - The Definitive Thread

Both consultants seemed reasonably knowledgeable. They said exactly the same thing. There are award seats but they can't be added to existing bookings. They can only be booked as a new booking. Even trying random dates weeks later it was the same thing - there are classic awards available but to access them I would have to create a new booking thereby losing the benefit of the capped OWR.
At the end of the day, it is up to you how much you want to fight it. At some stage, if it costs you 300 hours to get a good agent and you make federal minimum wage of 22 per hour, you have spend 6600 aud to save 20k QFF points. Thats one way of looking at it.

But unless you have (inadvertently) misrepresented something about your booking, the agent is just wrong. There shouldnt be any reason why syd-hnl doesnt work (unless it is on Hawaiian Air or Fiji air or something). I had an agent tell me she couldnt book me on DUB-LCY because she the moon was in the wrong phase of alignment with uranus. Good luck, understand though why u want to call it quits.
 
I'm hoping that someone may be able to help.

I have nearly completed a OneWorld Reward itinerary for 5pax in economy.
So far I have booked BNE-DRW-SIN-HEL, HEL-LHR, LHR-JFK, EWK-DFW-HNL, SYD-BNE.
The flights all the way through to New York were booked online first, and the remainder of the flights were added via a phone call with a very helpful consultant.
The only leg missing is HNL-SYD.
The Qantas website shows 5 classic reward seats as being available for this leg.
The telephone consultant said she is unable to book this segment as the HNL-SYD reward seats are available for a new booking but the correct fare class is not available to add them to an existing booking. Does anyone know why this is the case, and is there a way around it? It's a long swim from HNL to SYD :)

Thanks in advance for any assistance. I have learned much from AFF over many years and always managed to find the answer to my question by searching threads, but this has left me stumped, hence my first post!
Update: We decided to change our travel plans rather than keep pushing to access the HNL-SYD flights. Going to spend a few days in Miami instead. Husband and three teenage sons are happy, plenty of boats and fast cars. Also means we are flying home non-stop from DFW-BNE which is a long flight but less mucking around. OWR is now complete, everything booked and only $3,600 total in taxes for 5 people which I think is pretty good considering we have a flight out of LHR.
Thanks to everyone who responded to my query.
 
Hi all

It has been a while since I last booked flights using QFF points so thought Id join up here with a few questions. (Yes I know there is a search function, however hoping more experienced people can give me a quick rundown beforehand).

Query 1. I was trying to book a oneworld rewards ticket (the 132400 pnts capped round the world ticket) for around mid september this year, starting in Perth The multicity booking all seemed to indicate reward flights were available for each leg (as it had the little reward symbol on the flights), however, each time I tried to book the "somewhere in asia" to dubai to europe leg, error kept coming up saying no reward flights available for your requested dates... tried the business oneworld reward ticket and the same thing happens.
1. Is something dodgy going on?
2. Do I need to call Qantas to try and make the bookings?
3. Is there anyway you can be exempt from the 7700 pnts cost for making a booking over the phone?

Query 2. Checking the classic rewards qff points cost to fly from Perth to say Lisbon or Madrid return (or oneway), indicates a specific points cost (e.g per-sin-london 51200, lon-mad 14000) however when you try to "search for available flights, the points cost is always higher... same occurs for business flights.
4. Shouldnt the points cost be the same as what the points calculator indicates when flights are availlable?
5. Ive tried to extend travel dates into next year to try and secure flights using points, however it only goes to february 2026... So you cant try and search/book reward flights more than 11months in advance?

Regards
 
Last edited:
Hi all

It has been a while since I last booked flights using QFF points so thought Id join up here with a few questions. (Yes I know there is a search function, however hoping more experienced people can give me a quick rundown beforehand).

Query 1. I was trying to book a oneworld rewards ticket (the 132400 pnts capped round the world ticket) for around mid september this year, starting in Perth The multicity booking all seemed to indicate reward flights were available for each leg (as it had the little reward symbol on the flights), however, each time I tried to book the "somewhere in asia" to dubai to europe leg, error kept coming up saying no reward flights available for your requested dates... tried the business oneworld reward ticket and the same thing happens.
1. Is something dodgy going on?
2. Do I need to call Qantas to try and make the bookings?
3. Is there anyway you can be exempt from the 7700 pnts cost for making a booking over the phone?

Query 2. Checking the classic rewards qff points cost to fly from Perth to say Lisbon or Madrid return (or oneway), indicates a specific points cost (e.g per-sin-london 51200, lon-mad 14000) however when you try to "search for available flights, the points cost is always higher... same occurs for business flights.
4. Shouldnt the points cost be the same as what the points calculator indicates when flights are availlable?
5. Ive tried to extend travel dates into next year to try and secure flights using points, however it only goes to february 2026... So you cant try and search/book reward flights more than 11months in advance?

Regards
You may be trying to include EK which is not OW. The telephone assistance fee is waived for J. Miles seem to be charged for each connecting flight in an itinerary until they call out if the OWA rules are met. You cannot book flights before they are released, either when paying with points or cash. The search function is your friend.
 
Read our AFF credit card guides and start earning more points now.

AFF Supporters can remove this and all advertisements

Become an AFF member!

Join Australian Frequent Flyer (AFF) for free and unlock insider tips, exclusive deals, and global meetups with 65,000+ frequent flyers.

AFF members can also access our Frequent Flyer Training courses, and upgrade to Fast-track your way to expert traveller status and unlock even more exclusive discounts!

AFF forum abbreviations

Wondering about Y, J or any of the other abbreviations used on our forum?

Check out our guide to common AFF acronyms & abbreviations.
Back
Top