Qantas Activities - 4 points per $

[DeKa]

Thanks for following up with me. I've replied to your private message.

I'm amazed Red Roo. I've already had a call back saying this is being looked into now. Good work.

 

[Skrambled]

Red Roo are you able to help me too? I got a confused call from Qantas probably a month ago (a fair while after I sent my enquiry in) and the lady said she would keep looking into it but I haven't heard back and pretty sure the points haven't posted...only a couple of hundred so my interest is almost gone.

 

[DeKa]

Mine is still a WIP just so you know.

 

[Red Roo]

Red Roo are you able to help me too? I got a confused call from Qantas probably a month ago (a fair while after I sent my enquiry in) and the lady said she would keep looking into it but I haven't heard back and pretty sure the points haven't posted...only a couple of hundred so my interest is almost gone.

Happy to help. Please send me a private message with the details as reference.

Mine is still a WIP just so you know.

Thanks for the update. I'll follow up at the same time.

 

[DeKa]

Points are through!

They say the activity was 14 June 2013 though. My activities were 20 and 22 June.. Ah well.

 

[Red Roo]

Points are through!

Good to hear. Once again, thanks for your patience.

 

[Awesom Andy]

I've just received my points as well. Posted a little late but all in order now.

If this was an issued identified from this thread and then getting it fixed, thank you very much Red Roo for looking into this.

 

[Boogs]

I've just received my points as well. Posted a little late but all in order now.

If this was an issued identified from this thread and then getting it fixed, thank you very much Red Roo for looking into this.

I'd like to reiterate awesom andy's sentiments. Thanks red roo, as I just had all mine post. Now to chase up those darn Avis points :-| oh the hours I'm about to spend on the phone....

 

[Skrambled]

mine posted on 27th and I received a call from Red Roo on the 28th. Thank you.

 

[comforttravel]

In June, I booked two Viator activities in England, taken 8 weeks ago. Hadn't prompted Qantas for my points. On August 29 the points appeared with bonus included. Seems as though there was an issue with these points but thanks to this forum and Red Roo this issue has been identified, thanks.

Price wise, the cost on Qantas.com and direct with Viator was identical.

 

[DeKa]

In June, I booked two Viator activities in England, taken 8 weeks ago. Hadn't prompted Qantas for my points. On August 29 the points appeared with bonus included. Seems as though there was an issue with these points but thanks to this forum and Red Roo this issue has been identified, thanks.

Price wise, the cost on Qantas.com and direct with Viator was identical.

At lunch on Wednesday, I personally thanked Red Roo for sorting this out.

 

[Kangol]

For those who had issues with points posting, how long did it take from contact with QFF until posting? It's been over a week since I sent QFF an email and about 7-8 weeks minimum for occurrence of the most recent activity. Sigh.

 

[Mr_Orange]

My points have posted, although at 1pt/$ when it should be 4 since I booked in the qualifying period.

Did others find that the additional 3/$ posted separately?

 

[DeKa]

My points have posted, although at 1pt/$ when it should be 4 since I booked in the qualifying period.

Did others find that the additional 3/$ posted separately?

No, they posted as a lump sum. I'd call Qantas Frequent Flyer, and if they aren't sure, ask Red Roo (who can put you in touch with the guy who solved it for me. I can give Red Roo the name if they can't remember).

 

[Mr_Orange]

No, they posted as a lump sum. I'd call Qantas Frequent Flyer, and if they aren't sure, ask Red Roo (who can put you in touch with the guy who solved it for me. I can give Red Roo the name if they can't remember).

Thanks. I mentioned it today when talking to QF about a flight upgrade that refused to process and I was advised to call up on Monday morning, so I'll do that and say where I get to. I'll ping Red Roo if I get nowhere on Monday.

 

[Mr_Orange]

Thanks. I mentioned it today when talking to QF about a flight upgrade that refused to process and I was advised to call up on Monday morning, so I'll do that and say where I get to. I'll ping Red Roo if I get nowhere on Monday.

I got a reply from the FF centre saying I need to contact the 'partner' to claim the points.... the 'partner' being Qantas Activities. Have emailed back pointing this out, but I think it's time to enlist Red Roo's help .

 

[Mr_Orange]

I got a reply from the FF centre saying I need to contact the 'partner' to claim the points.... the 'partner' being Qantas Activities. Have emailed back pointing this out, but I think it's time to enlist Red Roo's help .

Quoting myself again .

Red Roo has delivered again and the missing points have been credited to my account. Thanks Red Roo .

 

[Kangol]

Quoting myself again .

Red Roo has delivered again and the missing points have been credited to my account. Thanks Red Roo .

Good to hear you have had a good experience - I am still waiting for my points after an email, a call to QFF which fobbed me off telling me to contact the tour company and a minimum of 8 weeks waiting since my most recent activity.

Red Roo can you help? This is a disgrace, I can't believe that I have to repeatedly follow up to receive something that is included in the purchase and that should be automatically given without all this hassle - which still has not occurred.

 

[Kangol]

Good to hear you have had a good experience - I am still waiting for my points after an email, a call to QFF which fobbed me off telling me to contact the tour company and a minimum of 8 weeks waiting since my most recent activity.

Red Roo can you help? This is a disgrace, I can't believe that I have to repeatedly follow up to receive something that is included in the purchase and that should be automatically given without all this hassle - which still has not occurred.

Red Roo - now you are back, can you please assist with this issue?
I have had numerous calls with QFF and Viator, both telling me to "call them, we can't help you".

 

[docjames]

No sign of anything points-wise here, booking late November, travel early December. Also via Viator.