Qantas App issues?

[kangarooflyer88]

was platinum now I'm gold this morning on web site and app what is happening QF IT!

To be quite frank, I don't mind these changes one bit. Being able to get into the Chairman's lounge by simply showing your card in the app is a godsend.

 

[RooFlyer]

was platinum now I'm gold this morning on web site and app what is happening QF IT!

It’s been said before, platinum is the new gold so I wouldn’t stress it

 

[MARTINE]

It’s been said before, platinum is the new gold so I wouldn’t stress it

Is plastic the new bronze?

 

[MARTINE]

Agree, QF may be able to claim it wasn't an "incident" because in their eyes it did not compromise their business (in a hackers eyes, their business definitely had points where it was compromised)...... but the focus in their wording "there is no evidence of a cyber....." was clearly to draw the reader to conclude this was not "cyber" related (as there was no "evidence").....and correspondingly their average customer would also read this as not security related..... when it was both cyber related and security related.
If QF's intent was to highlight that this was only an "event" and not an "incident"...... then in terms of this breach of my data, QF are not treating it as significantly as they should (if QF are just trivialising this as an event an not an incident)...... and maybe that is why they stopped any further investigation into how this happened...... and why it could happen again......

…its only a problem with bundle of ‘bytes’ thats supports the bundle of ‘rights’—
Last time I checked cyber was defined as related to computers and networks - but then again I stupidly thought a bundle of rights was an airline ticket..

 

[Rangalad]

It’s been said before, platinum is the new gold so I wouldn’t stress it

Very true.
The "Platinum Love" is well gone, treated just like any other passenger.
Even missed out on meal preference in row 2 (trans tasman).
Appears T/T is now similar to domestic, no meal order taken.
Just get what's left.

 

[Cloud9]

Very true.
The "Platinum Love" is well gone, treated just like any other passenger.
Even missed out on meal preference in row 2 (trans tasman).
Appears T/T is now similar to domestic, no meal order taken.
Just get what's left.

It's a bit bipolar on T/T. Middle of April BNE - AKL, I was given a couple of baseball caps for the nieces, keyring, few packs of cards, and a nice signed card. My glass was never even half empty: must have cleaned out half the Finlandia on the craft.

Next flight back, not even acknowledged, and had the member of crew tell me to sit in another seat because an old guy who got on with his wife for assistance boarding wanted my window seat.

I know unemployment levels are low, but surely you can train or dismiss the useless twonks who won't even do the decent and ask for someone to give over a seat they aren't even allocated to...

Edited to add an apology for any breach of profanity rules for calling a young lass a twonk.

 

[RichardMEL]

Next flight back, not even acknowledged, and had the member of crew tell me to sit in another seat because an old guy who got on with his wife for assistance boarding wanted my window seat.

I am guessing this was not phrased as a polite request as in "would you mind..." but mire you need to move?

I don't mind moving for others like this if asked. Sometimes if I am aware of a split couple I will even offer..

i object though to unilateral decisions being msmade without being asked.

of course, in this situation described, if one is asked nicely, you really have no chouce because if you say no tgen you're made out as the selfish jerk denying a couple with "needs" - even if they were late upgraders or just did nit swlmmelect(or were unable to) seats together so its often difficult to refuse - dpecially if CC ask because that could get difficult.

sigh. Not great.

 

[Cloud9]

I am guessing this was not phrased as a polite request as in "would you mind..." but mire you need to move?

I don't mind moving for others like this if asked. Sometimes if I am aware of a split couple I will even offer..

i object though to unilateral decisions being msmade without being asked.

of course, in this situation described, if one is asked nicely, you really have no chouce because if you say no tgen you're made out as the selfish jerk denying a couple with "needs" - even if they were late upgraders or just did nit swlmmelect(or were unable to) seats together so its often difficult to refuse - dpecially if CC ask because that could get difficult.

sigh. Not great.

Correct. Told, not asked.

 

[Cloud9]

And to clarify, I was the first on the plane after the priority boarding started. If I had seen them separated, I would have offered to move. A lot quieter for the rest of us rather than them talking across the aisle in the tiny 737 J cabin.

 

[Qantas747]

Late to the party on this, but a few months ago I checked a QF international booking through the Malaysia Airlines website. I put in my details but the 6-digit reference number was off by one. Even with my last name used, it showed up a Jetstar booking from Ballina to Melbourne for another passenger.

 

[Capricornus]

Late to the party on this, but a few months ago I checked a QF international booking through the Malaysia Airlines website. I put in my details but the 6-digit reference number was off by one. Even with my last name used, it showed up a Jetstar booking from Ballina to Melbourne for another passenger.

Curious, was the surname of the other passenger the same as yours?

 

[Qantas747]

Curious, was the surname of the other passenger the same as yours?

No, completely different. Only similarity was PNR (off by one character)