Qantas app trips not syncing

[VHOEJ]

I am also an Android user - having the same issue. Updated the app, tried un-install, install again. Trips appear, then disappear and then appear again. Very frustrating particularly when you are being forced to check in with the app.

Even annoying to the point yesterday where I had check in, but it forgot my trip by the time it was boarding, so I had to manually add the PNR again while I was in the boarding queue. They aren't interested in fixing it either

 

[Jean Prouvaire]

The ratings and first page of reviews on the Google Play listing for the app is telling:


At least Qantas are aware of the issues and have said they're working on a fix. They've also given out [email protected] as an email address for escalation.

 

[kookaburra75]

The ratings and first page of reviews on the Google Play listing for the app is telling:
View attachment 283809

At least Qantas are aware of the issues and have said they're working on a fix. They've also given out [email protected] as an email address for escalation.

I'm surprised recent 1 star review isn't there as well. I haven't seen a response from the development team, and I haven't tried emailing the support line. I don't think that would help either.

 

[motef]

I have 26 trips booked and the iPhone app is only showing roughly half. Has for a few months now

I have given up and use CheckMyTrip or Malaysian MMB

 

[Jean Prouvaire]

I'm surprised recent 1 star review isn't there as well.

I think the reviews that Google surfaces are those voted most helpful by users, so the most recent reviews likely wouldn't have enough votes yet.

 

[Marcellinus]

Mine has been doing this on and off for the last few weeks.... At the moment it's working, sometimes it shows none