Qantas Cabin Baggage Survey Results Email

[Tiki]

If weight is an issue for the bins, then why don't USA based airlines have weight restrictions. The majors just care about the size. And the USA is the most litigious country in the world, so logically if it was becoming a problem they would start weighing bags.

 

[Rembrandt]

Yes, and they should also send the ticketing system while they're at it!

Well the original Myki system in Melbourne was developed by Japanese company NTT Data, so they're not always perfect. Anyway each public transport in system in Japan uses a different technology some still rely on ancient manually operated ticket machines to ones that allow credit cards payments.

Airlines need to send people to Japan to learn how to board planes.

If JAL and ANA can board 400 seat domestic A350s in 15 mins, anyone taking 20+ mins to board a 737/A320 needs to have a think about their process.

Yes I've witnessed this on a number of domestic Japanese flights. I often feel based on the time they board people the flight will depart late, but they somehow get everyone onboard in time. That being said I can't help but think if it were a plane fall of foreigners this process wouldn't work as well.

 

[BenP]

I'm sure there is a reason why they haven't already, but why don't Qantas just put dividers in the overhead bins at 37cm (just wide enough to meet their own width requirements). That way it either fits in the overhead/goes under the seat or it gets checked
As for the weight restrictions they shouldn't be a problem generally, if you can
a) get the extra weight to fit the required size and lift it yourself. If you can't do this it gets checked

 

[Vic]

I wanted to pick up on the last point in the email.

• Lastly, providing free check-in of bags at the gate for those that don't fit in the cabin is seen as helpful

Don't Qantas already have free checked luggage on all fares? So what is the benefit of free check in at gate? Are they wanting to charge for checked luggage?

I'm sure there is a reason why they haven't already, but why don't Qantas just put dividers in the overhead bins at 37cm (just wide enough to meet their own width requirements). That way it either fits in the overhead/goes under the seat or it gets checked
As for the weight restrictions they shouldn't be a problem generally, if you can
a) get the extra weight to fit the required size and lift it yourself. If you can't do this it gets checked

That would take a heap of overhead space in total across the whole aircraft. Also removes flexibilty to fit things in.

 

[drron]

Well the original Myki system in Melbourne was developed by Japanese company NTT Data, so they're not always perfect. Anyway each public transport in system in Japan uses a different technology some still rely on ancient manually operated ticket machines to ones that allow credit cards payments.



Yes I've witnessed this on a number of domestic Japanese flights. I often feel based on the time they board people the flight will depart late, but they somehow get everyone onboard in time. That being said I can't help but think if it were a plane fall of foreigners this process wouldn't work as well.

Well I have boarded JAL planes in SYD, BNE and LHR and only slightly slower.
In SIN on one occasion they were trying to fix the IFE so boarding was 10 to 15 minutes late but we still got away on time. Without IFE. They obviously really do want to be on time. Didn't worry me as they made the wifi free with another free wifi coupon for a future JAL flight plus a 20000 yen visa gift card.

 

[BenP]

I wanted to pick up on the last point in the email.


Don't Qantas already have free checked luggage on all fares? So what is the benefit of free check in at gate? Are they wanting to charge for checked luggage?


That would take a heap of overhead space in total across the whole aircraft. Also removes flexibilty to fit things in.

With the space I'm not sure what you mean by 'heap' but I'm thinking a divider that is 1-2mm think so two in each bin 2-4mm lost space per bin but I concede it most likely require a re-design of the bin overall so probably won't happen. Which means we have to use the current system and either rely on people not being d*** and exploiting the rules or having the inconsistent process some bags get checked and others don't
As for the flexibility to fit things in there is already a max by default length for how long and deep an item can be. By having a fixed width it just fully enforces the measurements which I'm pretty sure are in the terms of carriage

 

[Lynda2475]

but why don't Qantas just put dividers in the overhead bins at 37cm (just wide enough to meet their own width requirements). That way it either fits in the overhead/goes under the seat or it gets checked

I have been suggesting this for years 9and up thread) along with assigning specific slot per seat. The slots for the exit rows will need to be a it bigger since all items have to go up; but it would then make it very obvious what your space is.

Someone else puts their cough in your space remove it, then FA can have it sent below. it makes it very clear what your space entitlement is.

As for the weight restrictions they shouldn't be a problem generally, if you can
a) get the extra weight to fit the required size and lift it yourself. If you can't do this it gets checked

There is still a maximum weight the bins can support - it can be a free for all (although possibly could be higher than 10kg). But in the event a passenger has bin open and turbulence strikes I dnt want to be killed or seriously injured if hit by a 23kg bag falling out.

 

[kpro]

If weight is an issue for the bins, then why don't USA based airlines have weight restrictions.

There is still a maximum weight the bins can support - it can be a free for all (although possibly could be higher than 10kg).

Not saying it doesn't happen, but I've never heard of any issues with overhead bins failing due to weight. I've also had no legacy carriers short or long haul pay any attention to weight of passengers carry on - with the exception of Qatar.

Cabin bag can easily exceed 10kg if you consider computer, shoes, toiletries and clothes. I generally take my laptop out before approaching the security line now so it doesn't get included.
23kg for a bag is ridiculous though, what would you packing in there? Lots of liquid bottles?

 

[Per_Travels]

I have been suggesting this for years 9and up thread) along with assigning specific slot per seat. The slots for the exit rows will need to be a it bigger since all items have to go up; but it would then make it very obvious what your space is.

Someone else puts their cough in your space remove it, then FA can have it sent below. it makes it very clear what your space entitlement is.


There is still a maximum weight the bins can support - it can be a free for all (although possibly could be higher than 10kg). But in the event a passenger has bin open and turbulence strikes I dnt want to be killed or seriously injured if hit by a 23kg bag falling out.

Isn't the whole problem that there isn't enough space in the overhead lockers for everyone to be allocated a space allowance that's equivalent to their carry on allowance