Qantas Cabin Baggage Survey Results Email

[kpro]

It is not 4Kg for a personal item. There is no weight restriction for personal item.

I think Lynda mentioned in an earlier post that she would like to see a 14kg total restriction including the personal item. Then started talking about it as if it was already the case (no pun intended).

With one up one down, QF should really revise such that the personal item (i.e. laptop bag or handbag or camera bag) is the second item and the two together should not exceed 14kg.

 

[DC3]

I think Lynda mentioned in an earlier post that she would like to see a 14kg total restriction including the personal item. Then started talking about it as if it was already the case (no pun intended).

 

[Lynda2475]

You can have 2 bags with a total weight of 14Kg plus a personal item.

But not if one of the bags weighs 10kg. It is one carry-on bag weighing up to 10 kilograms, or two smaller bags weighing up to 14 kilograms combined.

So if you have a 10kg bag in the overhead bin you can't have another bag only a personal item.

Further the new one up one down signage makes it clear that unless you are in an exit row it is only 1 item up, so good luck fitting a second bag and a personal item any bigger than a book under the seat.

I think Lynda mentioned in an earlier post that she would like to see a 14kg total restriction including the personal item

Nope you think wrong. I said I'd like the weight, size and item limits strictly enforced; how 14kgs including personal item is adequate for essentials it is very easy to comply with.

 

[kpro]

So if you have a 10kg bag in the overhead bin you can't have another bag only a personal item.

You can have 10kg + 4kg (14kg total) + personal item? The rules just say "14kg total (each piece must not exceed 10kg)", so why couldn't you have a 10kg bag in the overhead?

Nope you think wrong. I said I'd like the weight, size and item limits strictly enforced; how 14kgs including personal item is adequate for eseentials it is very easy to comply.

Sure reads like you want the policy to be changed so that personal item counts as part of the 14kg total allowance? Please enlighten me as to how the below does not amount to a "14kg total restriction including the personal item".

Yes, I get that you wouldn't be able to take three pieces with your proposal.

With one up one down, QF should really revise such that the personal item (i.e. laptop bag or handbag or camera bag) is the second item and the two together should not exceed 14kg.

 

[Lynda2475]

You can have 10kg + 4kg (14kg total) + personal item? The rules just say "14kg total (each piece must not exceed 10kg)", so why couldn't you have a 10kg bag in the overhead?

Actually no they do not just say that at all, your selective screen shot quote ignored the pesky or so how about we look at the whole picture:

One Up One Down - Notice where it says smaller bag or personal item under seat.



And where the Carry-on allowance quite clearly says to choose one option :



So if you have a standard 56cm up to 10kg wheelie you cant also have another small size 4kg small piece and a personal item.

Its either:

• 1 larger (no longer than 56cm) bag up to 10kg in overhead + personal item (under seat) or
• 2 smaller size bags (both of which have to be under 48cm in length) weighing up to 14kgs total (with one placed overhead, one under seat) + personal item (but only if it fits under the seat with the second smaller bag).

Yes there are other combos for garment bag, but no combination where you can have a bag of 10kg and still have another 4kg bag + personal item.

Details are important.

Yes, I get that you wouldn't be able to take three pieces with your proposal.

That wasn't a proposal but a comment they need to better consolidate/clarify the existing rules given some people including yourself choose to ignore the interplay between the now enforced One up and One down signage and the ORs in the size/piece pictorial.

Would it be fairer to give everyone the same total weight limit irrespective of which combination of carry-on pieces they choose? Yes. But current policy is unfair currently if you go for an "up top" item over 48cm in length and/or over 10kgs; then you lose that extra 4kg except vis personal item.

Should there be a weight and size limit on personal item? Yes i think so.

Should Qantas make domestic and international carry-on allowances consistent? IMO Yes, would remove confusion and if anything you are more likley to need the extra weight internationally than on a domestic trip.

Could Qantas increase the carry-on weight allowance without increasing the size limitations? Yes, but until they do everyone should comply with current policy.

 

[milehighclub]

OK, that's all fine, but how do you square it with BA's carry-on allowance of 23Kg. I guess they must fly different aircraft.

I imagine they are placarded the same as all other operators because it would be no doubt be part of the certification of the aircraft and confident it would be a standard, so my guess is they are ignoring it.

 

[Lynda2475]

Bin type can vary even on the same aircraft. Airlines can opt for larger bins (or retrofit afterwards) that have a higher weight capacity.

For all we know BA may have added reinforcements or are ignoring the manufacturers placarded bin limits (which may be conservative) having done some further testing of their own.

At the end of the day whatever the reasoning passengers are required to comply with the policy of individual airlines, not what they think the policy should be.

 

[kpro]

Actually no they do not just say that at all, your selective screen shot quote ignored the pesky or so how about we look at the whole picture:

And where the Carry-on allowance quite clearly says to choose one option :

And you're ignoring the part where it clearly says "Plus, one small personal item". By your logic, you would only be able to bring:

"One standard piece"​

OR "Two small pieces"​

OR "One small piece and garment bag"​

OR "one small personal item"​

The personal item text isn't nested within the small piece/garment bag box.

I think the older version of the page before they changed everything to info graphic boxes was clearer (and I assume you will debate that this is an old policy that was superseded).

This makes this not always compatible with their 1 up 1 down rule, but you'd also have issues with a garment bag, a small piece and a personal item. Depending on what your personal item is, it could fit in the seat pocket or beside your small bag under the seat (yes, then that would be 2 down).


* For a laptop to be considered a personal item it must be carried in a slim bag. Laptops carried in large laptop bags will be counted as part of your carry-on baggage allowance. Laptops must conform to any applicable regulatory requirements, be submitted for security screening, and must not be used during take-off or landing or interfere with the aircraft's power supply.

 

[DejaBrew]

Yes there are other combos for garment bag, but no combination where you can have a bag of 10kg and still have another 4kg bag + personal item.

Respectfully disagree with this, but I accept that the "1 up 1 down" graphic confuses the matter.

Per the full(er) screenshot you shared plus the other information you mentioned, it reads that you can choose one of the following -:

• 1 larger (no longer than 56cm) bag up to 10kg in overhead + personal item (under seat) or
• 2 smaller size bags (both of which have to be under 48cm in length) weighing up to 14kgs total or
• 1 small piece (under 48cm) and 1 non-rigid garment bag weighing up to 14kgs total

It then goes on to say...

Plus, one small personal item
You may also bring onboard one small personal item to be placed under the seat in front.

• A purse or handbag,
• a laptop carried in a slim case,
• a camera,
• reading material,
• or a small amount of duty-free goods (where permitted).

The wording alone clearly states I can choose one of the 3 aforementioned carry-on options plus a small personal item. A practical real-world example of this policy is that you could have 2 small carry-on bags + a bag of duty free goods (within reasonable size/weight limits). In this situation, you would have no option but to place either 2 items in the overhead locker plus 1 item under the seat in front, or 1 item in the overhead locker plus 2 items under the seat in front.

Contrast this with the guide for Dash 8 services that explicitly states 1 small piece of luggage plus 1 small personal item, or for International (Economy) services, it's explicitly (1 standard piece of carry-on or 1 garment bag) + one small personal item.

 

[Mondo]

I tend to just travel with a backpack only, but often asked to put under the seat in front, reducing my leg room when I only have the one bag. Almost encouraging me to bring a wheelie bag simply to avail of my already limited leg room. Counter to what Qantas would want people to be doing...

 

[BenP]

I tend to just travel with a backpack only, but often asked to put under the seat in front, reducing my leg room when I only have the one bag. Almost encouraging me to bring a wheelie bag simply to avail of my already limited leg room. Counter to what Qantas would want people to be doing...

I'm the same and after spending way too much time looking at the carry on guidelines I'm thinking the same, just get a roller that is 48cm long

 

[dairyfloss]

I tend to just travel with a backpack only, but often asked to put under the seat in front, reducing my leg room when I only have the one bag. Almost encouraging me to bring a wheelie bag simply to avail of my already limited leg room. Counter to what Qantas would want people to be doing...

I'm the same and after spending way too much time looking at the carry on guidelines I'm thinking the same, just get a roller that is 48cm long

Me three! I should just get one of those backpacks that has a retractable handle and wheels, I guess. That said; I only fly J these days and rarely have an issue with overhead space.

 

[muppet]

I tend to just travel with a backpack only, but often asked to put under the seat in front, reducing my leg room when I only have the one bag. Almost encouraging me to bring a wheelie bag simply to avail of my already limited leg room. Counter to what Qantas would want people to be doing...

In Australia? I know its a Delta thing but thought that nonsense was rare here.

 

[mviy]

One of the things I have valued about QF is they rarely weigh carry-on when flying HLO. It’s one of the reasons I don’t fly Jetstar if I can help it.

 

[Lynda2475]

And you're ignoring the part where it clearly says "Plus, one small personal item".

No I didn't (you just didnt read my reply properly yet again), I mentioned plus 1 personal item in all scenarios.

Clearly said

 

[kpro]

I mentioned plus 1 personal item in all scenarios.

So then we're in agreement that 3 items is possible? Then let's go back to the original messages that seem to have sparked this 'disagreement'.

You can have 2 bags with a total weight of 14Kg plus a personal item.

You can have 10kg + 4kg (14kg total) + personal item? The rules just say "14kg total (each piece must not exceed 10kg)", so why couldn't you have a 10kg bag in the overhead?

I can have two small bags, which is clearly stated as "14kg total (each piece must not exceed 10kg)" and one personal item.

How does this equate to:

So if you have a 10kg bag in the overhead bin you can't have another bag only a personal item.

no combination where you can have a bag of 10kg and still have another 4kg bag + personal item.

Noting I didn't mention that one of the bags is a wheelie bag, I can have a 10kg bag, another 4kg bag and a personal item.

 

[RooFlyer]

crikey, it’s so very simple, as was stated by Serfty above.

Two items, each not exceeding 10 kg and the total not exceeding 14 kg. Plus a personal item like a laptop, purse etc.

What’s difficult about that?

 

[kpro]

Well I think it's simple, but apparently "if you have a 10kg bag in the overhead bin you can't have another bag only a personal item".
Leading the conversation down a drawn out rabbit hole trying to explain this.

 

[drron]

So I am perfectly legal. If I get weighed and my carry on is a bit below 10Kg and my computer bag weighs 5Kg all I have to do is remove my laptop which weighs nearly 2Kg. An carry that separately until in my seat and back in the computer bag so My personal item and second bag will be together under the seat in front.
Thanks @kpro for that. My HLO days will continue.