But I already did purchase a replacement one way ticket for the return leg!!
I had to pay $10k for a new return flight via EK/Scoot.
Theyve already repriced the flight and calculated it at the lower price.
I just want to use my flight credit now to make a new booking - You cant advertise a flight credit and then not let your customer use it to make return bookings, and attempt to impose restrictive TandCs and hold them to the exact same segments and make them wait hours on the phone just because you are unwilling to issue the credit in a customer friendly manner. QF cant advertise a flight credit then, when I want to take up that offer, try to force me to finish off a zombie return leg.
Which other airlines do does this? Is that really standard practice?
My old QF booking is finished - ive lost value on it , and had to buy a separate $10k fare with another carrier - I just want to move on and use whats left on a new QF return flight (probably will be my last paid QF international flight based on this experience). Surely the travel credit should be a credit to purchase any other type of qantas fare that I want to?