Qantas Cash PayPass not working

[straitman]

I just tried the new quicker bank transfer method to load funds yesterday before 1400 & the funds were in my QF Cash Card account this morning.

I used that method last Friday and still have no funds so it seems a little hit and miss.

 

[TomVexille]

I used that method last Friday and still have no funds so it seems a little hit and miss.

I assume before 2pm?

 

[eminere]

Never ever use any kind of visa or mastercard debit card at hotels when checking in as the hold on your funds takes ages to be released. Same applies if hiring rental cars.

Sound advice that is, in fact, repeated in the Qantas Cash FAQs:

"A pre-authorisation is a hold over card funds. Hotels, cruise lines and car rental companies may estimate the cost of your bill and ask you to provide a card as a guarantee. This will place a hold on funds, which cannot be used to make transactions, and can last up to 30 days.

If a merchant requests a pre-authorisation we recommend using a credit or debit card, instead of Qantas Cash. As Qantas Cash is a prepaid facility a pre-authorisation will temporarily reduce your available funds. You can still settle your final bill with Qantas Cash.

If you do use Qantas Cash for a pre-authorisation and need access to the held funds within the 30 day period, you’ll need to contact the merchant directly to request they lift the pre-authorisation."

Closing the cash card facility IMHO would be like throwing the baby out with the bath water as I'm quite confident that if you had a chance to use the card unemcumbered you wouldn't experience the issues you had previously.

Agreed.

 

[straitman]

I assume before 2pm?

It was after 2pm so I did not expect it until about 2pm today.

It arrived sometime late this afternoon so still a huge improvement over the BPay option.

 

[TomVexille]

It was after 2pm so I did not expect it until about 2pm today.

It arrived sometime late this afternoon so still a huge improvement over the BPay option.

That is a huge improvement.