Qantas "Choose your reward" Promo. Select from Double Status Credits OR Double Points [book 25/3/22-1/4/22]

[AlwaysQF1]

Qantas CSA yes. On the phone now and looks like they will manually add the SCs. Let's see...

 

[sudoer]

Qantas CSA yes. On the phone now and looks like they will manually add the SCs. Let's see...

That's a great outcome. It's unusual that the Qantas CSA would cancel a TA-created PNR and create a different one (let alone touch a TA created booking at all) - how soon before departure was the change?

 

[AlwaysQF1]

T-5 days. I gave up on the award availability and the travel budget was there for it. So at the end of the call they made me send in a few screenshots while on the line and they said it should be there in a few days. not a bad outcome.

 

[serfty]

Yes, you will. However, you will get reduced points. As a comparison, my recent trip earned 32k points as a regular booking with ABN added, as opposed to 18k points when booking as QBR.

I have not seen this.

Are you indicating that travel on the same segments with the same fare bucket, having the same marketing carrier and the same operating carrier earns more base QFF points when booked directly rather than with QBR/ABN?

 

[Port Power]

I have not seen this.

Are you indicating that travel on the same segments with the same fare bucket, having the same marketing carrier and the same operating carrier earns more base QFF points when booked directly rather than with QBR/ABN?

I agree with you. Perhaps @Ade is just seeing the points shown when clicking on the fare? When booking a flight through QBR, the status of the flyer is not known. I add my ABN and always receive points consistent with WP, although only base points are displayed during the booking process.

 

[Maki]

If PNR didn't change and dates of travel still within window, and you're not referring to a Bid Now upgrade, you should automatically get double F SC.

Have you flown and not received any DSC?

Hello. I've flown and haven't received my DSC. We flew to Europe in July, return leg late August,all in J. All booked on points and as a points club member I get SC for award bookings. I've registered for DSC as soon as offer received on March 25. Ticket issued on 30 March. We had two involuntary changes to flights and final ticket issued on May 1. I received 112 SC for SYD-LHR and vice versa. I had a LHR-BER flight for which I received nothing but then had ZAG-LHR for which I received 60SC. All BA operated. I've queried this via email with QF and shared the above details and got a generic response that it takes 8 weeks for DSC to post, in case I don't get these I should send them the flight details and proof that I've accepted the DSC offer. I've replied to them in the same tone.
Couldn't be bothered wasting time on this one, my stomach turns when I think of countless hours on hold with their incompetent centre trying to book these in the first place. They need to put their customer hat on for once and get their act together. If I didn't have status elsewhere I'd be chasing them.

 

[sudoer]

I received 112 SC for SYD-LHR and vice versa. I had a LHR-BER flight for which I received nothing but then had ZAG-LHR for which I received 60SC. All BA operated.

You're not entitled to DSC for partner operated flights, they need to be Qantas marketed & operated.

All booked on points and as a points club member I get SC for award bookings.

No, Points Club members get SC for award bookings operated by QF. The SC you received for flying BA were awarded erroneously, you are not entitled to them. Bringing this to Qantas' attention is likely to result in the SC being rescinded. To minimise the chance of this, I would strongly suggest a follow up email saying that you re-read the DSC terms and now understand you weren't eligible and they can close the support case.

 

[Maki]

Thanks for your reply. I thought that might have been an error with 60SC for the BA flight. Still, there's the DSC for the QF operated flights missing. I doubt that QF will look into my query anyway

 

[sudoer]

Still, there's the DSC for the QF operated flights missing. I doubt that QF will look into my query anyway

Now I'm confused, you said all flights were BA operated?

 

[Maki]

Apologies, SYD-LHR-LHR was on QF1/2

 

[sudoer]

Apologies, SYD-LHR-LHR was on QF1/2

Qantas should look into your query, give the email a week (you won't get a response) then call the FF team - not reservations.

Have you received any DSC under this current promotion on other bookings? Wondering if it's an issue with your QFF account's registration for the DSC promo.

 

[Maki]

This was the only booking I had. If anything changes I'll post an update here.

 

[AIRwin]

I created a gift voucher and have since used it. No DSC posted. Anyone else experienced this?

Mine has posted 2 days after the flight booked with a gift voucher...

 

[serfty]

Thanks for reply Ade. You are right, I didn’t know that but less points earned shown in booking process when using QBR. Interesting.

I believe @Ade's post is incorrect in relation to actual points earn. As per @Port Power's post, the points earn QBR shows when booking is not necessary what you actually get: Qantas "Choose your reward" Promo. Select from Double Status Credits OR Double Points [book 25/3/22-1/4/22]

I have not seen this.
Are you indicating that travel on the same segments with the same fare bucket, having the same marketing carrier and the same operating carrier earns more base QFF points when booked directly rather than with QBR/ABN?

I agree with you. Perhaps @Ade is just seeing the points shown when clicking on the fare? When booking a flight through QBR, the status of the flyer is not known. I add my ABN and always receive points consistent with WP, although only base points are displayed during the booking process.

As a WP, I have learned to ignore these points estimates and do my own calculations.

 

[Ade]

I have not seen this.

Are you indicating that travel on the same segments with the same fare bucket, having the same marketing carrier and the same operating carrier earns more base QFF points when booked directly rather than with QBR/ABN?

Hi @serfty - yes, my booking CBR-MAA (same fare bucket, same class, same marketing & same operating carriers) earned 32k points as QF-WP (without selecting "I'm travelling for xx_" option on QF homepage) and 18k points (when selecting "I'm travelling for Ade" option) ...

I have documented more of this in this thread.

Do i earn DSC for flights booked with my ABN and qantas business rewards in the PNR?
The fares are slightly discounted as a business rewards member compared to not using ABN.

When @upupandaway away asked the above question - I understood this question as "do I get DSC when I book ticket as a traveller of a company that is registered for QBR" the answer is yes, but the points earned by the traveller (FF tier bonus points included) will be less than what the traveller would have earned if the booking was done as a non-business traveller ...

I agree with you. Perhaps @Ade is just seeing the points shown when clicking on the fare? When booking a flight through QBR, the status of the flyer is not known. I add my ABN and always receive points consistent with WP, although only base points are displayed during the booking process.

Hi @Port Power - I see the difference in the points earned when I'm in the personal details page ... it's the page just before payment page ...

for instance CBR-MAA return was ;

1. 260 SC, 32k points as QF-WP without selecting "I'm travelling for Ade" in the QF homepage, no $ discounts offered.
2. 260 SC, 18k points as QF-WP, selected "I'm travelling for Ade" in the QF homepage, $120 discounted of the total fare for a Flex Y booking.

We may discuss more on this in the thread that I had created - just so to avoid this thread from going off-topic.

 

[kangarooflyer88]

Unsure this was asked already but thought I'd ask: if one were to choose the double status credits offer how would that work for calculating the loyalty bonus attained after earning 500 status credits from QF Group? Case in point I've got a J flight booked to AKL in January and stand to earn 240 base status credits on the trip (480 status credits with the DSC promotion). Would QF consider this as 240 status credits or 480 status credits when determining loyalty bonus?

-RooFlyer88

 

[mviy]

Unsure this was asked already but thought I'd ask: if one were to choose the double status credits offer how would that work for calculating the loyalty bonus attained after earning 500 status credits from QF Group? Case in point I've got a J flight booked to AKL in January and stand to earn 240 base status credits on the trip (480 status credits with the DSC promotion). Would QF consider this as 240 status credits or 480 status credits when determining loyalty bonus?

When they first brought in the loyalty bonus, DSC counted towards it, but QF quickly decided that was too generous. So only 240 SC would count towards the loyalty bonus.

Still 480 SC (thanks to DSC) is a lot better than 240 SC from your trip.

So if you did two of the trips you have planned to AKL with DSC you'd get 960 SC (with 480 SC counting towards the loyalty bonus needing just 20 SC from other flights to get to 500 SC).

 

[kangarooflyer88]

When they first brought in the loyalty bonus, DSC counted towards it, but QF quickly decided that was too generous. So only 240 SC would count towards the loyalty bonus.

Still 480 SC (thanks to DSC) is a lot better than 240 SC from your trip.

So if you did two of the trips you have planned to AKL with DSC you'd get 960 SC (with 480 SC counting towards the loyalty bonus needing just 20 SC from other flights to get to 500 SC).

In my case I've got 370 base status credits booked for next program year (SYD > AKL return, SYD > CHC return on a flex, CBR > SYD one-way on connecting red e-deal, SYD > BNK return on red-edeal and SYD > OOL one-way red-edeal). Combine that with the 250 status credit rollover from this year as a Gold, 150 status credits for this year's loyalty bonus and applying the 50 SC green tier bonus for this year and next on next year's program and lastly the 260 status credits from the bonus and I'll be at 1,030 status credits about 3 months into the program year... not a bad start towards QF Platinum!

The question will now be how I will accumulate the extra 370 status credits (or 320 status if I fly a further 130 status credits with QF Group)? In theory it should be cake walk given I have the better part of 9 months to accumulate the remaining status credits, but I'm also keen on maintaining Delta Gold medallion next year which requires flying 50,000 miles with Delta and/or their partners. I'm seriously thinking of doing a SYD > HNL domestic trip or maybe even a SYD > TYO trip, so that I can explore GUM and the Marshall Islands in July/August. Maybe that'll be enough to push me over the edge (especially if they've got another DSC lined up in March)

-RooFlyer88

 

[exLXCXFF]

I just wanted to get re-assurance before I do something stupid but I strongly believe the answer is yes (having re-read pages 1-4 and 30 & 31) of this discussion.

If I change my DSC flight SYD - MEL - AKL from this Friday to SYD - AKL this Saturday, I will obviously loose out on points due to flying less segements, BUT I still get double status credits for SYD - AKL because it remains the same PNR and it’s obviously still within the DSC promo window?

 

[nightelves]

I just wanted to get re-assurance before I do something stupid but I strongly believe the answer is yes (having re-read pages 1-4 and 30 & 31) of this discussion.

If I change my DSC flight SYD - MEL - AKL from this Friday to SYD - AKL this Saturday, I will obviously loose out on points due to flying less segements, BUT I still get double status credits for SYD - AKL because it remains the same PNR and it’s obviously still within the DSC promo window?

As long as it's the same PNR then the promo still stands. At least that's how it was for me when doing the fast track to Qantas gold.