Qantas Customer (we don't) Care communication re cancelled award flights

The OW global lounge situation is very real having OWE especially if you visit the home hubs of the various OW carriers. It's one of the biggest real perks with OW over any other alliance.

Yes the situation is better for Emeralds. For those with just OW Sapphire (QF gold) not so much different to star golds with a couple of exceptions (depending on which port). For example a star gold at ZRH or OWS at ORD will have a much better lounge to look forward to than a OWS at MEL or SYD.

Both are better than Scaryteam which ans a general rule, doesn’t offer lounge access on domestic travel (although I have managed it in some airports in Indonesia and China).
 
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