CMA222
Active Member
- Joined
- Oct 15, 2009
- Posts
- 875
People are voting with their feet and wallets because of the way QF has the lost the plot. Why would anyone fly QF to the USA (or often the UK) when currently flights are almost guaranteed to be late or cancelled. The travel insurance companies need a standard form with tick-the-box for which QF flight you were on that was substantially delayed or cancelled resulting in wasted accommodation bookings, missed connections and missed pre-booked activities. At least the UK flights have UK/EU 261 but I wonder how that is being handled (or avoided) by QF ? QF cheerfully advises you are entitled to a refund because your bundle of (no) rights is all you paid for.On another recent day when 'the 11' was cancelled, QFi fitted all passengers from two QF11 scheduled flights into one, so loadings (at least in the northeast direction) must be less than I'd have thought.