Qantas doesn't care about priority boarding

[henrus]

Ahhh too much hope, they started priority boarding on QF544 but with a single scanner today they decided after about 20 people to pull one from each lane… that’s not the point.

 

[jonboixxx]

Ahhh too much hope, they started priority boarding on QF544 but with a single scanner today they decided after about 20 people to pull one from each lane… that’s not the point.

I had that exSydney the other week. A loud disgruntled woman in the waiting line started saying "these can't all be business" and was trying to get the few in front of her to push in. A platinum lady showed her her pass and said "some of us are priority", but she wasn't having it. She was so vocal that the single scanner person eventually said to the other line, "just merge in". Yes, what is the point? Consistently inconsistent.

 

[dairyfloss]

Has the trial with boarding groups and BP scan-based rejections ended? That seemed to be sorting people out pretty well, where operating... would be good to see it rolled out across all suitable ports

 

[michaele]

QF11/12 is a zoo, no structured lines just a bunch of pointless signs hanging about, with staff calling out for any First pax hanging about. Same experience for both - Qf 11 at gate 9 last year and QF12 last week in LAX.

Ryanair is more organized than this.

 

[Daver6]

QF71 in PER. Priority lane boarded by both agents while the other other lane was held. Ie boarding done right.

 

[Captain Halliday]

Seamless out of OOL on Sunday.

Long roped off queues, clearly signed.

At the front, two agents scanned BPs of PAX in the priority queue, holding the other queue back.

 

[LCC]

QF11/12 is a zoo, no structured lines just a bunch of pointless signs hanging about, with staff calling out for any First pax hanging about. Same experience for both - Qf 11 at gate 9 last year and QF12 last week in LAX.

Yes similar experience for us J on Qf11 three weeks ago. Not helped by it being way past the scheduled boarding time (so frustrating to see the Delta, UA, AA flights all showing boarding or in final stages of boarding). Apart from roving attendants calling the First passengers through we suddenly saw a few extra people being let through so we just hurriedly moved forward in the scrum got scanned and boarded, I don’t think I heard any announcements up to that point.

 

[wannabeinvestmentbanker]

Internationals always been a zoo! Given the availability of overhead bins I’m not quite sure why everyone’s so keen to board early. I try be one of the last but for domestic I’m religiously first. Have had a perfect record of enforced PB on my twice weekly domestic flights

 

[TheInsider]

Group boarding will commence in June and July.
Will be rolled out gradually, but in the end, only major ports will have it (excl ADL) and only B737 and A330 services.

Edit: Sydney, Melbourne, Brisbane and Perth only.

 

[RichardMEL]

Really unimpressed with pax behaviour yesterday in BNE (not QF they were ok). There was quite a long queue at PB for delayed flight, because we spilled into the main concourse area we kept a respectful gap so people could pass through - as you do. Anyway there were a couple of "youths" ahead of us. Did they have status? No idea. Anyway QF prepare to begin boarding and whoa like 5 extras appear out of nowhere, and push into the space there with these youths! The excuse given by one "They're my kids so we can come and join them" - delivered with attitude.

I doubt they had status - certainly not all of them. Were sent to the back stairs. Crew at the gate wouldn't have seen the push in though, and if this group did not have status, then it wasn't being policed.

Really though the using "kids" as line minders behaviour was just not cool in my book.

No. Haven't lost sleep over it though just reminded with the thread update.

 

[JW]

Reasonably orderly few days ago on qf1 in SYD. Cannot understand why this is so difficult. Most other countries manage this. Announce group, check BP, if wrong group, send to back of the queue regardless Heathrow has a somewhat efficient system where staff check then funnel into lanes, and you scan yourself through electronically. Just a basic manual system but seems to work whenever I've been part of same.

 

[hugo99]

Announce group, check BP, if wrong group, send to back of the queue regardless

I assumed this is what they always did lol. Apparently not. I guess I just didn’t want to try my luck, due to embarrassment, and get scolded by a FA hah.

 

[p--and--t]

Reasonably orderly few days ago on qf1 in SYD. Cannot understand why this is so difficult. Most other countries manage this. Announce group, check BP, if wrong group, send to back of the queue regardless Heathrow has a somewhat efficient system where staff check then funnel into lanes, and you scan yourself through electronically. Just a basic manual system but seems to work whenever I've been part of same.

Except last time I went through Heathrow on BA they only had one queue and there was zero sorting on priority

 

[JessicaTam]

Group boarding will commence in June and July.
Will be rolled out gradually, but in the end, only major ports will have it (excl ADL) and only B737 and A330 services.

Edit: Sydney, Melbourne, Brisbane and Perth only.

So maintaining their consistent inconsistency, then.

 

[RichardMEL]

So maintaining their consistent inconsistency, then.

Yup. Going to confuse pax imo.

 

[Lynda2475]

Group boarding will commence in June and July.
Will be rolled out gradually, but in the end, only major ports will have it (excl ADL) and only B737 and A330 services.

Edit: Sydney, Melbourne, Brisbane and Perth only.

Seems strange to exclude the larger A380 and B789 services.

 

[sudoer]

Seems strange to exclude the larger A380 and B789 services.

It's domestic only I believe

 

[Lynda2475]

It's domestic only I believe

Which is a huge missed opportunity because boarding US flights is always chaotic with whY crowding the front forcing F and J to push through. And the larger the plane the more benefit for orderly boarding.

 

[elanshin]

I don't think they will not implement it in the future. Probably just as a "let's make sure this works" and any other blind spots they find they can fix when rolling into Int'l bigboys.

 

[RichardMEL]

Consistently Inconsistent(tm)